Ramada Plaza By Wyndham Albuquerque Midtown ยท 1 day ago
Front Desk (AM&PM)
Albuquerque, NM
Full-time
Onsite
New Grad, Entry Level
$13/hr - $15/hrRamada Plaza By Wyndham Albuquerque Midtown is seeking a friendly and customer-focused Front Desk Agent to provide excellent service to guests. The role involves checking guests in and out, handling requests and complaints, and ensuring a clean and organized front desk area.
Hospitality
Responsibilities
Check guests in and out by confirming reservations, assigning rooms, and issuing keys
Handle guest requests and complaints promptly and professionally
Manage cash drawer and process payments (room charges, cash, debit, or credit)
Keep the front desk area and lobby clean and organized
Coordinate with housekeeping to ensure room readiness for guests
Provide guests with directions and information about the property and local attractions
Answer guest calls, messages, and process requests or concerns
Run daily reports and ensure the accuracy of information
Assist guests with special requests and ensure their satisfaction
Follow all company policies, safety procedures, and maintain confidentiality of guest information
Qualification
Required
High school diploma or equivalent
Strong communication and customer service skills
Ability to work independently and handle stressful situations
Proficiency in Windows operating systems and office software
Ability to work well with others and develop positive working relationships
Ability to lift up to 50 pounds occasionally and 10 pounds frequently
Company
Ramada Plaza By Wyndham Albuquerque Midtown
Ramada Plaza Albuquerque Midtown hotel for comfortable accommodations near I-25 and I-40.
Founded in 1980Albuquerque, New Mexico
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase