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Parachute Health · 20 hours ago

Senior Product Manager

New York, NY

Full-time

Hybrid

Mid, Senior Level

$160K/yr - $200K/yr

4+ years exp

Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. The Senior Product Manager will own the Eligibility & Benefits product area, ensuring accurate and timely coverage information for clinicians, suppliers, patients, and payors, while balancing product strategy and execution in a highly regulated healthcare environment.

Health CareMedicalSoftware

Growth Opportunities

No H1B

Responsibilities

Own the Eligibility & Benefits product area, including vision, roadmap, and execution

Define and evolve Parachute's E&B strategy to support new payor launches, expanded lines of business, and increasingly complex coverage rules

Translate payor requirements, regulatory constraints, and operational needs into clear product direction and sequenced delivery plans

Define MVPs and release slices that optimize for time-to-value while maintaining platform integrity and scalability

Establish and track success metrics for accuracy, coverage confidence, operational efficiency, and downstream conversion

Lead discovery with payors, providers, suppliers, and internal operations teams to deeply understand E&B workflows and pain points

Partner with Product Design to run research, validate assumptions, and iterate toward usable, trustworthy solutions

Synthesize qualitative and quantitative insights into clear problem statements and decision-ready artifacts

Become a trusted internal expert on eligibility standards, benefit structures, and payor-specific nuances

Partner closely with Engineering to scope, sequence, and deliver E&B functionality across integrations, APIs, and user-facing workflows

Support new payor launches by defining required E&B capabilities, data mappings, and operational readiness

Manage dependencies and tradeoffs across payor, platform, and downstream product areas

Build and maintain product artifacts including PRDs, workflow diagrams, integration specs, and release documentation

Ensure E&B solutions are resilient, observable, and designed for iteration as payor requirements evolve

Work in tight partnership with Product Design, Engineering, Operations, and Client Success to deliver cohesive solutions

Coordinate with external partners and vendors (e.g., clearinghouses, payors, integration partners) to align technical and product requirements

Communicate product decisions clearly and proactively, creating shared understanding across diverse stakeholder groups

Represent the E&B product area in planning, prioritization, and escalation discussions

Qualification

Product Management ExperienceSystems Thinking BackgroundHealthcare & Payor ExpertiseComplex Problem SolvingTechnical FluencyDiscovery & Decision-MakingExecution MindsetCommunication Skills

Required

Product Management Experience: 4–7+ years of product management (or equivalent) experience

Systems Thinking Background: Experience owning or contributing to products that involve interconnected systems, shared platforms, complex data flows, or multi-step workflows (e.g., platforms, integrations, infra-adjacent products, marketplaces, fintech, healthcare, or enterprise SaaS)

Healthcare & Payor Expertise: Experience in healthcare or adjacent regulated industries is strongly preferred; familiarity with eligibility, benefits, claims, or authorization workflows is a plus

Complex Problem Solving: Proven ability to reason across technical, operational, and user-facing constraints and make tradeoffs that optimize for system-level outcomes

Technical Fluency: Comfortable partnering with engineers on APIs, integrations, data models, and system tradeoffs; able to reason about architecture without needing to write code

Discovery & Decision-Making: Demonstrated ability to lead discovery, frame problems, and make defensible decisions in ambiguous environments

Communication Skills: Clear, concise communicator who can translate complexity into alignment-ready narratives and artifacts

Execution Mindset: Bias toward delivering customer value, measuring impact, and iterating based on real-world feedback