Samaritan Daytop Village, Inc. · 8 hours ago
Client Benefits Specialist
Ellenville, NY
Full-time
Hybrid
New Grad, Entry Level
$45K/yr - $50K/yrSamaritan Daytop Village provides life-changing services in mental health, addiction recovery, housing, and more to help individuals and families across New York rebuild their lives. The Client Benefits Specialist helps new clients get the services and benefits they need while ensuring the agency can bill correctly and on time, requiring strong communication and attention to detail.
Health CareMental HealthNon ProfitSocial Impact
Responsibilities
Conduct interviews and assessments with every newly admitted client within the first 1–2 days, approximately 20–30 new clients monthly
Gather client information to determine eligibility for benefits and estimated length of stay
Maintain organized records of client interviews, assessments, and benefit status
Ensure timely and accurate documentation of assessments, services, and benefits in agency systems, including our EHR, Avatar
Follow up on required paperwork to support benefit applications and re‑certifications
Clearly communicate with and coordinate with federal, state and city agencies and community partners to help clients financially access entitled benefits
Work closely with Directors and Case Managers to monitor clients’ financial needs and ensure services are aligned with available benefits
Manage a caseload and provide ongoing support to clients regarding their benefits
Prioritize accuracy and timeliness to ensure the agency can bill correctly and continue providing quality care
Qualification
Required
High School diploma or GED required
Strong oral and written communication skills
Detail oriented with accurate data entry and documentation skills to support billing and compliance
Empathy and care in working with diverse clients experiencing substance use disorders and mental health challenges
Ability to work under pressure with high accountability for timely processing of benefits
Strong time management and organizational skills to manage caseloads and track multiple deadlines
Basic computer skills with the ability to use the Microsoft Suite and software for documentation such as EHR systems (e.g., Avatar)
Preferred
Associate's or Bachelor's degree preferred
Familiarity with federal and state programs such as Medicare, Medicaid, Social Security, and public assistance programs, preferred
Experience with case management or client intake preferred
Benefits
Medical, dental, and vision insurance
25 days of paid time off
Access to a retirement account with an employer to match
Tuition reimbursement
Company
Samaritan Daytop Village, Inc.
For more than 60 years, Samaritan Daytop Village has been improving the quality of life for New Yorkers facing adversity.
Founded in 1960
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Camille Plummer
Human Resources Business Partner
Jeff Prevet
Chief Information Officer
Recent News
2025-09-03
EIN Presswire
2025-08-08
Company data provided by crunchbase