Isabel Marant · 2 days ago
Retail Operations Manager
New York, NY
Full-time
Onsite
Mid, Senior LevelIsabel Marant is a renowned French brand known for its unique take on luxury clothing and accessories. The Retail Operations Manager will oversee operations of all US retail locations, ensuring alignment with company standards and driving retail excellence through effective management and training of staff.
ApparelFashionLeisureLifestyleShoppingWeb DesignWomen's
Hiring Manager
Yadel Hernandez
Responsibilities
Oversee operations of all US Retail locations, ensuring the business is run effectively and all Isabel Marant initiatives are properly executed and maintained
Develop tools, guidelines, and procedures to drive retail excellence in partnership with Isabel Marant Global HQ Team
Maintain records of store accounts, repair services and contracts within the U.S. Retail network
Provide regular reporting of sales, employee performance, inventory control and operational expenses for the U.S Retail stores
Implementation and management of stock controls and movements in stores and regional warehouse
Organize and manage yearly physical inventory in retail stores and regional warehouse to ensure proper Loss Prevention and stock management
Monitor and maintain all Omnichannel services in-store and partner with cross functional teams to enhance performance
Liaise with corporate finance team on developing key standards that support a profitable business
Manage and resolve in-store IT concerns by partnering with Global HQ team and regional IT support services
Manage and lead onboarding and training activities with new team members
Manage seasonal Uniform ordering for all Retail team members
Train and develop store stock teams on policies, procedures, and best practices to uphold Isabel Marant stock management standards
Train and develop field leadership teams on inventory management, seasonal product deliveries and selling reports
Conduct site visits to train teams and maintain inventory procedures per location and action accordingly
Conduct weekly communication with store teams to share information and understand their needs
Operations and Training manuals - standardize key processes between all US stores
Control of the Isabel Marant image, procedures, and protocol always
Staff training and development plans relating to sales, CRM, and inventory
Maintain weekly KPI reporting, Store and Employee performance
Provide regular reporting of sales, merchandise review, operational expenses
Onboarding and Off boarding in partnership with HR
Implementation & control of stock procedures
Control of negatives/discrepancies/validation of transfers
Special stock movements
Store and warehouse inventories: organization of annual inventories and analysis of discrepancies
Orders for packaging and point-of-sale displays from our partner
Ensure store maintenance, issues, and repairs are addressed and resolved in a timely manner, keeping all stores up to the IM standard of operation
Effective management of store stock supply orders
Management of employee equipment such as laptops, cell phones and all related apps and software
Monitor usage and expenses of field leadership corporate credit cards
Facilitate and coordinate expense payments with global HQ finance team
Ensure proper delivery and payment of store invoices and bills to global HQ finance team
Qualification
Required
Analytical, creative thinking and problem-solving skills are crucial to success
Passionate self-starter, decisive and able to move with speed to implement ideas
Can operate with ambiguity, with the nuanced ability to balance profitability and Brand
Strong project management skills, the ability to manage multiple projects simultaneously and the desire to bring structure to undefined processes
Proficient in Excel
Company
Isabel Marant
Isabel Marant is a French premium womenswear brand.
Founded in 1994Les Petits Camps, Provence-Alpes-Cote d'Azur, FRA
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Idinvest Partners
2016-07-22Acquired
2016-05-12Series B
Leadership Team
Anouck Duranteau-loeper
CEO
Recent News
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