Children's Health · 7 hours ago
Patient Financial Advocate
Plano, TX
Full-time
Onsite
Entry Level
2+ years expChildren's Health is dedicated to making life better for children and is seeking a Patient Financial Advocate to support their mission. The role involves performing financial counseling activities, assisting with patient access transactions, and resolving patient issues related to insurance coverage and financial assistance.
AssociationHealth CareHospitalMedical
Responsibilities
Performs routine financial counseling activity including screening for government programs and financial assistance, payment arrangements, processing point of service payments, obtaining signatures for required paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol
Performs routine patient access transactions including coverage eligibility, insurance verification, discount eligibility, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol
Resolves routine to complex patient issues and assist with questions on insurance coverage, discount eligibility, treatment costs and reimbursement
Demonstrates the components of the Children's Health System Vision, Mission and The Children's Way Values
Demonstrates compliance with performance standards, guidelines, regulations and policies and procedures and third party contracts
Qualification
Required
At least 2 years customer service experience or two years of healthcare experience including Patient Access operations activities required
Knowledge of general procedures and guidelines used by health insurance companies, government agencies, employer benefit departments and internal departments as they relate to registration required
Excellent mathematical skills, computer skills, Microsoft applications and word processing programs skills and minimum of 40 words per minute required
Ability to develop and maintain productive working relationships to fully integrate within a team required
Proficient in English, written and verbal, communication skills required
High school diploma or equivalent required
Preferred
Two-year Associate's degree or equivalent experience preferred
National Association of Healthcare Access Management CHAA Certification preferred
Healthcare Financial Management Association CRCR Certification preferred
Benefits
Employee portion of medical plan premiums are covered after 3 years.
4%-10% employee savings plan match based on tenure
Paid Parental Leave (up to 12 weeks)
Caregiver Leave
Adoption and surrogacy reimbursement
Company
Children's Health
Children's Health care specialized children's all health related issue and solve instantly.
5001-10000 employees
H1B Sponsorship
Children's Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (2)
2022 (3)
2021 (2)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$22.4MKey Investors
Communities Foundation of TexasHyundai Hope On Wheels
2025-06-26Grant· $3M
2024-08-28Grant· $0.4M
2013-12-02Grant· $19M
Leadership Team
Thomas Burt
SVP, Total Rewards and HR Operations
Recent News
Dallas Innovates
2025-11-06
2025-11-05
Company data provided by crunchbase