Bilingual Customer Service Representative – Spanish English – Remote in New York jobs in United States
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TTEC · 9 hours ago

Bilingual Customer Service Representative – Spanish English – Remote in New York

TTEC is an award-winning employment experience company seeking a Bilingual Customer Service Representative – Spanish-English. In this role, you will resolve escalated customer calls and provide exceptional service to enhance the customer experience.

ConsultingInformation TechnologyOpen SourceOutsourcingSoftwareWealth Management

Responsibilities

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues

Qualification

Bilingual (Spanish-English)Customer service experienceProduct knowledgeComputer experienceWritten communicationVerbal communication

Required

At least 1 year of customer service experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Great written and verbal communication skills in Spanish-English
Computer experience
High speed internet connection (>25mbps). A hardwired connection to your home router is recommended

Benefits

PTO
Tuition reimbursement
Health and wellness incentives

Company

TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions.

Funding

Current Stage
Public Company
Total Funding
$1.61B
2021-11-23Post Ipo Debt· $1.5B
2019-12-06Post Ipo Equity· $110M
1996-08-09IPO

Leadership Team

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Kenneth I. Tuchman
Chairman and CEO
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Judi Hand
Chief Revenue Officer
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Company data provided by crunchbase