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Trend Micro · 5 hours ago

Senior UX Designer - Austin, TX

Irving, Texas

Full-time

Onsite

Mid, Senior Level

3+ years exp

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. We are seeking a Senior User Experience Designer who can craft outstanding user experiences for our cybersecurity products, collaborating with cross-functional teams to apply user-centered design methodologies and shape innovative solutions.

Cloud SecurityCyber SecuritySecurityVirtualization

Culture & Values

No H1B

Responsibilities

Facilitate Cross-Team Collaboration: Build consensus across teams to solve complex problems and align on business goals

Project Execution: Work on scope project work, partner with product management and engineering to balancing short-term delivery needs with long-term product goals

Deliver End-to-End Experience: Design and model comprehensive user experiences, emphasizing user needs and problem-solving in presentations. Develop clear user flows, detailed specifications, and prototypes to effectively demonstrate the user journey

Expand and maintain UX guidelines: Identify and explore additional use cases beyond single projects to enhance existing guidelines and patterns for company-wide use

Creative Problem Solving: Produce high-quality, research-based creative solutions to complex problems

Collaborative Culture: Foster a culture of collaboration and inclusive decision-making

Effective Communication: Document and communicate designs effectively with stakeholders and development teams

Process Improvement: Collaborate with UX design leads and team members to improve processes and standards. Embrace new tools in the design process with an open mind, actively leveraging emerging technologies such as AI to work more efficiently

Qualification

UX/Product DesignUser-Centered DesignFigmaAgile DevelopmentPrototyping ToolsCommunication SkillsCollaborationProblem-Solving

Required

3+ years in UX/product design, preferably in SaaS or platform services

Proficient in Figma; experience with other prototyping tools and AI‑assisted UX design is strongly preferred

Excellent verbal and written communication skills in English; knowledge of Mandarin is a bonus

Strong interpersonal skills and the ability to work in cross-functional teams. A team player who can also work independently

Ability to solve complex design problems and make data-driven decisions

Deep understanding of user-centered design, interaction design, and information architecture. Capable of delivering product design solutions, including user flows, wireframes, prototypes, and final designs

Experience with agile development processes. Multi-tasking and time-management skills, with the ability to prioritize tasks

Bachelor's degree (or higher) in a related field (e.g., UX Design, HCI, Product Design) or equivalent practical experience