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PROCEPT BioRobotics · 18 hours ago

Clinical Specialist - Mountain States

Denver, CO

Full-time

Onsite

Entry, Mid Level

$108K/yr - $108K/yr

2+ years exp

PROCEPT BioRobotics is committed to revolutionizing treatment for benign prostatic hyperplasia through innovation in surgical robotics. The Clinical Specialist will deliver product training, provide clinical education, and support procedures to ensure optimal OR workflow while collaborating with Sales to enhance utilization and account retention.

Health CareManufacturingMedical DeviceRobotics

Responsibilities

Deliver product training and clinical education to surgeons, staff, and new users

Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts

Provide in-service and field support, including installations and software updates

Execute procedural scheduling and efficiency improvements to maximize case coverage

Partner with Sales to identify opportunities for utilization growth and account retention

Collaborate with team members to drive program efficiency and ensure regulatory compliance

Support marketing and training events, including physical setup and presentations

Gather and relay customer insights to Marketing and R&D to inform product and program enhancements

Maintain accurate case log files, expenses, and administrative documentation in Salesforce

Upload cases logs as required to central repository for all cases supported

Track and document surgeon progression through the surgeon pathway, ensuring completion of required onboarding and competency milestones

Qualification

Clinical experienceMedical devices knowledgeRobotics understandingSales collaborationTraining deliveryCommunicatorTeam playerProblem-solving skillsAttention to detailAdaptability