Inside Higher Ed · 1 week ago
Office Manager- Student Services
Jackson, MI
Full-time
Onsite
Mid Level
3+ years expInside Higher Ed is seeking an Office Manager for the Chief Student Services Officer at Jackson College. This role is crucial in supporting the administrative functions of Student Services, requiring strong organizational skills and the ability to manage confidential tasks while providing assistance to faculty and staff.
Digital MediaEducationHigher EducationJournalismRecruiting
No H1B
Responsibilities
Provides administrative support services to the CSSO and limited support to the departments that report to the CSSO
Manages the flow of information through the CSSO’s office, both paper-based and in the electronic environment, and responding independently when possible
Act as primary point of contact for the office, handling inquiries and communications from faculty, staff, students, and external parties
In the absence of the CSSO uses creative problem-solving and directs concerns to appropriate personnel
Maintains Student Services’ web site in coordination with the Chief Student Services Officer, Student Services Administrators and Marketing
Arrange registration, travel accommodations, travel forms and meeting arrangements for the Chief Student Services Officer, and other department administrators
Oversees agenda and materials for Student Services Leadership Meetings, recording of minutes and posting online
Initiates and composes general and confidential correspondences, minutes, reports, forms, requisitions, notifications, schedules, listings, and distributes as necessary
Monitors and reports that Student Services Administrators are holding departmental meetings. Includes monitoring of weekly reports and provides follow-up messaging to ensure timely information sharing and task completion
Supervises, trains and assigns student workers, particularly in the use of technology and quality tools
Organize and coordinate meetings and events related to Student Services, including preparing agendas, minutes, and relevant materials
Develops, plans for, and facilitates the implementation of special projects, solutions and procedures
Documents processes, maintains data files, and supports the Student Services environment in information and reporting needs
Processes Professional Activity Requests for Student Services administrators and staff. Ensures compliance with Travel Policy and Travel Voucher reimbursement requests
Processes Purchase Order Requisitions and Vouchers that require CSSO approvals to ensure purchasing policy is followed and budgets are maintained
Process and ensure all stipend requests requiring CSSO approval are accurate and have been completed as described
Lead or contribute to special projects assigned by the CSSO which may include research, data analysis, report preparation, and presentations
Work with Institutional Research and CSSO office to maintain college policies
Responsible for understanding, supporting and actively demonstrating the College’s beliefs, values, mission and vision and being in agreement to be evaluated by same
Qualification
Required
Associate's degree (A.A.) or equivalent from two-year college or technical school; or three years related experience and/or training; or equivalent combination of education and experience
Ability to manage a complex project from initiation through completion, to work independently and with a thorough knowledge of the Student Services Division of the institution and its personnel
Capable of maintaining workload and professional appearance in a stressful environment
Knowledge of administrative software and organization of research material is required
Ability to present a positive image for the College in relations with others and in one's personal habits
Cooperative personality to function effectively with others and resolve conflicts
Extreme care in preserving confidentiality of records and activities related to the position
Ability to handle multiple tasks, coordinate projects and people and to take initiative
Excellent customer relations skills
Must have thorough knowledge of Microsoft Office TM including Word, Access, Excel, Internet Explorer, Publisher, Outlook, PowerPoint, as well as web page development software, Adobe, and database systems (preferably Colleague and WebI) is essential
Excellent written and oral communication skills and note taking skills as defined by the supervisor
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence and document processes and procedures
Ability to calculate figures and amounts such as fractions, percentages, ratios, and proportions in practical situations
Knowledge of statistics is helpful
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
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