IT HelpDesk/Desktop Support Technician jobs in United States
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Gardner Health Services · 14 hours ago

IT HelpDesk/Desktop Support Technician

positionAlviso, CA
timeFull-time
remoteHybrid
seniorityMid, Senior Level
money$27/hr - $32/hr
date5+ years exp

Gardner Health Services is currently recruiting for an IT HelpDesk/Desktop Support Technician position. The role involves providing technical support to end users, troubleshooting desktop PC hardware and software, and managing helpdesk software administration.

CommunitiesHealth Care
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H1B Sponsor Likelynote

Responsibilities

Answering calls and providing technical support to end users
Performing troubleshooting of Desktop PC hardware, operating systems and any other installed software to provide solutions and remediate the problem
Managing the administration of the helpdesk software
Assisting with the administration of licensing and inventory
Communicating and elevating issues to other IT staff

Qualification

Technical supportDesktop PC troubleshootingOperating systems installationHelpdesk software administrationFluent in Spanish

Required

Associate Degree in Information Systems or related field with minimum five (5) years' of technical support and services, including installing operating systems, computer hardware, and software

Preferred

Fluent in Spanish, preferred

Benefits

Minimal out-of-pocket expenses for health, dental and vision insurance for an entire family
401(K) profit sharing contributions
Life insurance
An employee assistance program
Annual education reimbursement
Generous paid time off and holiday leave bank

Company

Gardner Health Services

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Gardner Health Services is a community health care center that serves over 60,000 people in Silicon Valley, primarily low-income.
dateFounded in 1967
location
San Jose, California, USA
people-size501-1000 employees
web-link
https://gardnerhealthservices.org

H1B Sponsorship

Gardner Health Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (1)
2022 (2)
2021 (1)
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-09-26Grant

Leadership Team

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Rafael Vaquerano, MPH
Chief Executive Officer
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Jennifer De La Cruz Vargas
Executive Assistant to the CEO & COO / Board Secretary
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Company data provided by crunchbase