Innovaccer · 2 days ago
Pharmacy Account Manager
USA
Full-time
Hybrid
Mid LevelInnovaccer is a company focused on improving pharmacy services, and they are seeking a Pharmacy Account Manager to manage relationships with pharmacy clients. The role involves overseeing client management, contract execution, and enhancing engagement with performance data while collaborating with internal teams and supporting clients in quality improvement processes.
AnalyticsArtificial Intelligence (AI)DatabaseHealth Care
Responsibilities
Participate in PQS business and new product development in the pharmacy sector
Example: EQUIPP Copilot launch, GTM readiness and adoption
Manage the services delivered to assigned pharmacy clients including monthly reporting efforts, access to EQUIPP and any network processes
Oversee development and execution of contracts for assigned pharmacy clients and their various support networks
Establish service levels for assigned pharmacy clients and improve engagement/embeddedness with EQUIPP performance information
Develop and enrich communications with other team members that will be shared with pharmacy team, including 'PQS Monthly Notes' and the 'EQUIPP Refresh Notice'
Contribute to Weekly Client Services calls for both internal and external stakeholders
Create and support a process of goal setting for individual accounts and overall goals and targets to reach those goals on an annual basis
Including facilitating the process of any new work or development items identified and being the customer’s champion for the work from inception to deployment
Responsible for client relationship management with a select group of pharmacy clients
Build and maintain positive relationships with select pharmacy clients
Improve and expand user engagement and experience with EQUIPP performance data
May include travel to corporate headquarters for select clients
Develop tailored approaches to manage relationships based on client needs
Provide client specific guidance on adoption of quality improvement processes that can impact performance measurement scores
Provide training and resources for clients as it relates to medication-related quality measures and specifically, use of EQuIPP
Attend Conferences and trade shows where community pharmacists are the primary audience
Improve utilization of EQUIPP Support through current support service desk, covering PQS contract-related questions from pharmacies or general support questions from select pharmacy clients
Work collaboratively with all PQS staff as well as its parent companies to ensure that PQS’s mission and plans are carried out successfully
Travel- Approximately 30% of the time will be spent out of the office
Qualification
Required
A Bachelor's degree
Solid understanding of pharmacy marketplace
Solid understanding of quality measurement for medication use and management
Medicare Stars, HEDIS and/or pharmacy clinical services
Excellent communication skills and the ability to build/maintain customer relationship
Excellent work ethic, including the ability to achieve with minimal supervision
Ability to observe high levels of business protocol and to maintain confidentiality
Must be able to work under pressure and meet sensitive timelines
Understanding of quality measurement system
Benefits
Generous Paid Time Off: Recharge and relax with 22 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance.
Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments.
Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed.
Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.
Company
Innovaccer
Innovaccer provides an AI cloud platform for healthcare data management and analytics.
Founded in 2014
1001-5000 employees
H1B Sponsorship
Innovaccer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (11)
2023 (7)
2022 (33)
2021 (25)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$654.1MKey Investors
Mubadala Capital VenturesTiger Global ManagementM12 - Microsoft's Venture Fund
2025-01-09Series F· $275M
2025-01-09Secondary Market
2021-12-15Series E· $150M
Leadership Team
Abhinav Shashank
Chief Executive Officer
Kanav Hasija
Co-Founder and Board Member
Recent News
Company data provided by crunchbase