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Inside Higher Ed · 1 day ago

Administrative Program Support 1

United States

Full-time

Remote

Entry Level

$48K/yr - $54K/yr

2+ years exp

The University of Connecticut School of Social Work is seeking an Administrative Program Support 1 to assist the National Training and Technical Assistance Center for Child, Youth, and Family Mental Health. This role involves providing administrative support, managing office operations, and coordinating tasks to ensure effective functioning of the TA Center.

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Responsibilities

Provides general office support, including monitoring multiple inboxes and forwarding or responding to inquiries as appropriate

Coordinates a variety of data processing functions central to the TA Center's needs

Acts as a liaison with the media team for scheduling trainings, webinars, and meetings

Acts as a liaison with the marketing team to ensure that the TA Center’s efforts are routinely captured and promoted as appropriate

Organizes the TA Center’s consultant pool and processes all consulting agreements and technical assistance authorizations

Ensures individual technical episode reports are entered, supports data entry to Technical Assistance Leads and consultants

Reviews partner and consultant reports to ensure alignment with invoicing

Supports the TA Center reporting to SAMHSA

Support the development of quarterly newsletters on behalf of the TA Center

Manages the TA Center’s listservs

Edits, formats, and revises a variety of documents and materials created by others

Proofreads for grammatical, typographical, and basic content errors

Maintains calendars for managers, supervisors, and other personnel

Schedules complex meetings across internal staff and external partners

Produces agendas and meeting minutes for meetings as assigned, attends meetings as appropriate

Coordinates tasks across TA Center partners, consultants, and staff and enforces task deadlines

Gathers and consolidates background information for reports, utilizing available resources such as departmental files, policy and procedure documents, internet research, and communication with internal and external contacts

Compiles data and prepares reports used to monitor or assess TA Center activities, programs, and services, or project future needs

Coordinates orders for office supplies and equipment across the TA Center staff at UConn

Converts rough copies and drafts to final version quality reports, presentations, and documents. Includes incorporating edits from multiple reviewers, adding graphics and effects to presentations, and applying campus style guidelines

Maintains records and prepares necessary reports

Performs related work as required

Qualification

Microsoft OfficeData organizationRecordkeeping systemsPlanningOrganizationCommunication skillsInterpersonal skillsCritical thinkingProblem solvingFlexibility

Required

Associate's degree in a related field and two to three years of related experience. An equivalent combination of education and experience may be substituted for the degree and years requirement

Experience using the Microsoft Office suite and related software applications, such as Adobe, PowerPoint, Excel, Word, Teams, and Zoom

Recordkeeping systems

Computer programming methods

Data organization and management

Basic accounting principles

Microsoft Office and related software applications

Planning and organization

Developing and maintaining effective and appropriate working relationships

Critical thinking, problem solving, and analysis

Prepare work for data processing and maintain working files and production records

Communicate effectively through both oral and written means

Maintain records and prepare reports

Respect diversity and work collaboratively with individuals of diverse cultural, social, and educational backgrounds

Learn new skills and be flexible

Maintain the confidentiality of information and professional boundaries

Work independently to analyze available information, draw conclusions and understandings, and present such conclusions effectively to senior management

Preferred

Demonstrated organizational and planning skills

Demonstrated interpersonal skills, with proven ability to establish effective working relationships with coworkers and a variety of constituents, inside and outside the University

Demonstrated clear, positive, and professional written, verbal, and non-verbal communication skills

Demonstrated ability to efficiently handle multiple tasks at one time

Demonstrated ability to manage multiple calendars and coordinate complex scheduling tasks

Demonstrated ability to produce meeting minutes with little direction

Proven experience in maintaining a database and performing related reporting

Demonstrated knowledge of child-, youth-, and family-serving systems