Customer Support Representative jobs in United States
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LanceSoft, Inc. ยท 3 months ago

Customer Support Representative

LanceSoft, Inc. is a company seeking a Customer Support Representative to maintain ongoing relationships with existing accounts. The role involves providing support for account executives, analyzing customer problems, and assisting in the preparation of proposals and reports.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Duties may include maintaining ongoing relationships with existing accounts
Providing support for the senior account executive, analyzing and resolving problems for customers, assisting in studies to determine customer incentives and developing and preparing proposals for customer leads for account executives
Additional duties may include distributing mail, filing, faxing, duplicating, processing forms, typing, preparing reports and auditing documents

Qualification

Customer serviceRelationship managementProblem-solvingProposal preparationOffice tasks proficiencyAnalytical abilitiesCustomer incentive programsAttention to detailCollaboration

Required

Strong customer service and relationship management skills
Ability to support and collaborate with senior team members
Problem-solving and analytical abilities
Understanding of customer incentive programs
Experience in preparing proposals and professional documents
Proficiency in general office tasks (mail distribution, filing, faxing, duplicating)
Strong attention to detail in document processing and auditing

Company

LanceSoft, Inc.

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Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.

H1B Sponsorship

LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)

Funding

Current Stage
Late Stage

Leadership Team

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Ram Karuppusamy
Chairman & CEO
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Simon Dealy
Chief Financial Officer
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Company data provided by crunchbase