LanceSoft, Inc. ยท 3 months ago
Customer Support Representative
LanceSoft, Inc. is a company seeking a Customer Support Representative to maintain ongoing relationships with existing accounts. The role involves providing support for account executives, analyzing customer problems, and assisting in the preparation of proposals and reports.
Information Technology
Responsibilities
Duties may include maintaining ongoing relationships with existing accounts
Providing support for the senior account executive, analyzing and resolving problems for customers, assisting in studies to determine customer incentives and developing and preparing proposals for customer leads for account executives
Additional duties may include distributing mail, filing, faxing, duplicating, processing forms, typing, preparing reports and auditing documents
Qualification
Required
Strong customer service and relationship management skills
Ability to support and collaborate with senior team members
Problem-solving and analytical abilities
Understanding of customer incentive programs
Experience in preparing proposals and professional documents
Proficiency in general office tasks (mail distribution, filing, faxing, duplicating)
Strong attention to detail in document processing and auditing
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageCompany data provided by crunchbase