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Byrider · 11 hours ago

Collection Account Manager

Columbus, OH

Full-time

Onsite

Mid Level

$50K/yr - $60K/yr

Byrider is the exclusive lender for the nation's largest automotive sub-prime finance franchise company, currently seeking a customer-focused Collections Account Representative. The role involves ensuring efficient debt recovery processes and helping customers meet their credit goals through timely payments.

AutomotiveFinanceSales

Responsibilities

The Collections Account Manager is accountable for insuring that customer goals of establishing or reestablishing credit are met through timely payments and achieving established delinquency, charge-off and total collection goals

Qualification

Collections experienceComputer proficiencyConflict resolutionEmpathyPeople skillsProblem solvingOrganizational skills

Required

Previous Collection Experience is Required

Empathy and understanding

Excellent people skills

The ability to listen & problem solve

Conflict resolution skills

Computer proficiency

Very strong organizational and follow up skills

Preferred

Previous and proven successful first party collections experience that is centered around making outbound calls, as well as fielding incoming calls is preferred