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Livingston International · 16 hours ago

Senior Manager, Change Management

United States

Full-time

Remote

Senior Level

5+ years exp

Livingston International is the largest customs broker in Canada and the third largest entry filer in the U.S., specializing in customs brokerage, consulting, compliance, and freight forwarding services. The Senior Manager, Change Management will ensure projects meet objectives by increasing employee adoption and minimizing resistance to changes in business processes and technology.

AppsConsultingLogisticsSupply Chain Management

Responsibilities

Develop and implement change management strategies and plans that maximize employee adoption and minimize resistance

Assess the impact of proposed changes on various business units and IT systems

Identify, analyze, and prepare risk mitigation tactics

Provide direct support and coaching to front-line managers and supervisors as they help their teams through transitions

Support project teams in integrating change management activities into their project plans

Create and manage communication plans to ensure stakeholders are informed and engaged throughout the change process

Work closely with training professionals to develop training programs that will help employees understand and adapt to change

Track and report on the progress of change initiatives and identify and address any issues or resistance

Evaluate and ensure user readiness

Lead and facilitate Change Advisory Boards (CABs) to review and make informed decisions on change requests

Develop and maintain change management strategies aligned with business objectives

Coach senior leaders and executives in their role as change sponsors

Perform other related duties as assigned by management

Adhere to established policies and procedures

Qualification

Change Management StrategiesStakeholder ManagementRisk ManagementProject ManagementCommunication PlanningTrainingDevelopmentCoachingAnalytical SkillsInterpersonal SkillsPresentation SkillsTeam Leadership

Required

Proven ability to develop and implement successful change management strategies

Excellent communication, interpersonal, and presentation skills

Strong analytical and problem-solving skills

Ability to work effectively with all levels of the organization

Strong knowledge in the following areas: Change Management Methodologies, Stakeholder Management, Communication Planning, Training and Development, Risk Management, Project Management, Problem Solving, Coaching, Team leadership

5 years of related experience

Bachelors Degree or equivalent in Business or Organization Development