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St. Joe County Public Library · 3 weeks ago

Youth Associate Librarian

South Bend, IN

Full-time

Onsite

Entry Level

$18.35/hr - $22.02/hr

1+ years exp

St. Joe County Public Library is looking for a Youth Associate Librarian to assist patrons in utilizing library resources and engaging with reading and digital access. This role involves providing customer service, recommending children's materials, and planning activities for children while ensuring a commitment to diversity and community outreach.

Education

Responsibilities

Provide hands-on customer service. Assist patrons with library accounts

Help patrons one-on-one with a variety of in-depth projects and topics, such as completing government forms, school projects, job applications, etc. Provide readers' advisory and reference services to patrons

Provide children's material recommendations to youth and their caregivers. Assist with collection development and maintenance activities. Keep abreast of cultural, library, and publishing trends

Connect patrons digitally by helping them use a variety of devices and technologies

Use a variety of library technologies and softwares. Troubleshoot computers, copiers, and equipment as needed. If assigned to a branch location, perform daily departmental procedures, including cash register operations

Plan and implement activities and experiences for children. Actively participate in community initiatives and outreach. Provide training on a variety of topics

Participate in training and Library teams as offered. Participation in professional organizations is encouraged

Participate in merchandising and the maintenance of library appearance, including managing displays and performing shelving responsibilities

Oversee location or department when assigned

Perform other related duties as assigned

Qualification

Librarian CertificationCustomer ServiceLibrary TechnologiesMicrosoft OfficeGoogle SuiteSpanish Language SkillsVerbal CommunicationWritten CommunicationOrganizational SkillsProblem SolvingTeam Collaboration

Required

Bachelor's degree from an accredited four year college or university

At least 1 year of experience working with the public at a public library or bookstore is required

A valid State of Indiana Librarian Certification, Level 5 obtained within three years of hire as a condition of employment

Excellent verbal and written communication skills, as well as strong organizational skills

Public service orientation and commitment to excellent and genuine customer service

Demonstration of character and integrity in all situations while upholding SJCPL's ethical standards

Practical experience and proficiency with computers, including the Internet, Microsoft Office, Google Suite, Windows, Mac OS, and communication technologies

Knowledge of a wide variety of library materials and services

Physical agility and strength to bend, reach, lift, and move library materials (20-25 lbs.) and to stand for long periods of time

Ability to plan, prioritize, and delegate

Ability to make decisions and work independently and interdependently

Ability to accept and manage change

Ability to maintain composure and overcome stress in any situation

Ability to identify efficiencies and implement improvements in workflow

Ability to display high standards of ethical conduct, honesty, and integrity

Ability to lead by example

Ability to understand, endorse, and communicate the St. Joseph County Public Library's policies and procedures in a courteous, friendly, and positive manner

Ability to be enthusiastic, creative, flexible, energetic, value diversity, and possess a sense of humor

Ability to solve problems in a professional manner with library patrons, co-workers, and Leadership

Ability to form and maintain excellent working relationships

Ability to network and partner with appropriate community organizations

Ability to manage confidential information appropriately

Ability to work patiently and creatively with all patrons

Ability to model excellent customer service

Ability to teach and instruct others on a variety of topics

Ability to become proficient with current library technology

Ability to take charge in emergency situations