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Yale New Haven Health · 16 hours ago

Release of Information Technician II

Bridgeport, CT

Full-time

Onsite

Entry Level

1+ years exp

Yale New Haven Health is committed to integrity, patient-centered care, and compassion. The HIM ROI Technician II is responsible for the accurate and compliant review and data entry of requests for patient medical information, ensuring adherence to applicable laws and regulations while meeting productivity standards.

Health Care

H1B Sponsor Likely

Responsibilities

Performs data entry of medical information requests received through mail, fax, or approved electronic means, per HIM department procedure and all applicable state and federal regulations governing release of patient records

Manages electronic work queue and/or incoming hard copy requests; demonstrates ability to operate desktop scanner

Adheres to applicable YNHHS policy, HIPAA regulations, Federal, and Connecticut statutes as pertains to releasing patient protected health information. Participates in continuing education to maintain knowledge. Seeks clarification from department leaders as needed

Demonstrates competency in evaluating completed authorizations for required elements prior to entering requests in the ROI tracking system. Can accurately explain to requestors the requirements and remedies necessary for incomplete requests. Generates system-based rejection letters as needed

Meets current department quality and productivity standards, communicating opportunities for efficiency and barriers to department leaders as necessary

Maintains established turnaround times for data entry and other assigned tasks. Any deviations in TAT should be reported to ROI leadership to take appropriate action

Applies YNHHS service excellence pledge in all interactions with customers, department leaders, and co-workers

Demonstrates telephone courtesy, including consistent use of standardized greetings and other scripting

Prioritizes work assignment to ensure requests for immediate patient care are fulfilled in a timely manner

Consistently monitors outlook email account and responds appropriately to emails from department leaders, coworkers, and other stakeholders

Attends mandatory team and HIM department staff meetings

Performs other duties as assigned

Qualification

HIPAA regulationsData entryMedical office experienceClerical experienceProfessional interactionScanner operationEmail communicationTeamworkOrganizational skillsFlexibility

Required

High school graduation or equivalent required

One (1) to two (2) years of clerical experience

Computer data-entry experience required

Excellent data entry skills

Basic knowledge of HIPAA regulations pertaining to the validity of an authorization

Ability to work as part of a team

Focus on one task for extended periods

Capability to operate scanners, printers, fax machines & copiers

Ability to efficiently organize & prioritize work

Ability to learn new tasks quickly & flexibility to adjust to changing environment

Ability to interact professionally with co-workers and staff from other departments and vendors as needed

Must have physical dexterity to manually review and sort mail, use a scanner, and type on a keyboard

Preferred

Formalized medical record technician training

Medical office experience

Company

Yale New Haven Health

Glassdoor3.7

Yale New Haven Health is making it easier for people to access the latest medical treatments, advanced research and innovations through our five outstanding hospitals – Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial and Westerly – and our affiliation with the prestigious Yale University and its highly-ranked Yale School of Medicine.

Founded in 1996

New Haven, Connecticut, USA

10001+ employees

https://www.ynhhs.org/

H1B Sponsorship

Yale New Haven Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (1)

2022 (4)

2021 (6)

2020 (4)