Apolis ยท 13 hours ago
CSDM ServiceNow Developer
Austin, TX
Full-time
Onsite
Mid Level
$0/hr - $75/hrApolis is a company seeking a CSDM ServiceNow Developer to engage in the development and implementation of various ServiceNow ITSM modules. The role involves managing client interactions, ensuring successful requirements gathering, development, testing, and production migrations, as well as coordinating with other ITSM process owners.
ConsultingEnterprise ApplicationsEnterprise Resource Planning (ERP)Information TechnologyIT InfrastructureIT ManagementMobileSoftwareWeb Hosting
Responsibilities
Involve in development and implementation of various ServiceNow ITSM modules which included CSDM, CMDB, ITOM, SAM Pro, IT Enterprise Architecture, IRE problem management, configuration management, Knowledge Management and other ITSM applications
Implement overall team management as a client facing person to ensure that requirements gathering, development, testing and PROD migrations succeeded in time and with expected outcome
Coordinate with other ITSM process owners to ensure proper CSDM, ITOM, SAM Pro, IT EA integrations, knowledge with network routing and troubleshooting
Build transform maps to import external data sources and maintaining integrations, ServiceNow Automations and building custom Orchestration (Workflow) activities
Develop with the CSDM, ITOM, SAM Pro, IT Enterprise Architecture, ITSM, Service Catalog, Service Portal, Flow Designer, and Service Portal designer modules
Maintain discovery health (trouble shooting discovery issues with known and unknown IPs and any network devices), work with Service Mapping and integrations which include MID server builds
Implement ServiceNow modules, Work on the ServiceNow core platform modules and applications
Build workflows for newly created catalog items. Install Mid Server and Configure discovery application for help in integrations (using REST, SOAP)
Involvement in ServiceNow Upgrades and Cloning, Involve in Asset life cycle management and designs relating software and hardware asset management, Configure CMDB
Responsible for Complete routine system administration and requirements enhancement including, group and user changes, catalog item revisions, reporting requests, problem solving / vendor escalation and menu changes
Qualification
Required
ServiceNow
CSDM experience
ITOM, SAM Pro, IT Enterprise Architecture, ITSM, Service Catalog, Service Portal, Flow Designer, and Service Portal
Company
Apolis
Apolis is a IT consultancy that offers provides ERP solutions, hosting, assessment, web and mobile, IT staffing and IT workforce solutions.
Founded in 1996
501-1000 employees
H1B Sponsorship
Apolis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (15)
2022 (15)
2021 (12)
2020 (122)
Funding
Current Stage
Late StageLeadership Team
Amar Shokeen
President/ CEO
Rita Shokeen
COO
Company data provided by crunchbase