Riverside Health · 6 days ago
Office Assistant - Urgent Care
Newport News, VA
Full-time
Onsite
Entry Level
1+ years expRiverside Health is seeking an Office Assistant for their urgent care locations. The role involves managing patient registration, scheduling appointments, and maintaining the reception area while ensuring compliance and quality service.
Health CareHospitalMedical
Responsibilities
Ensures all patients' registration and demographics information is correct and updated as needed
Monitors daily schedule, schedules/reschedules appointments when necessary, i.e. doctor’s illness, meetings, or vacation
Obtains referrals and insurance information
Completes clerical chart prep, prepares and prints visit summaries, receipts and other related documents
Reports any potential compliance concerns to the appropriate person
Recommends to practice director any process improvements needed to improve quality of service
Maintains appearance and cleanliness of the reception area
Actively engages in team huddles and staff meetings
Assist in training of new office assistants
Promotes the daily workflow
Greets all visitors to the practice with immediate acknowledgment with eye contact and smile
Check-in process and demographic updates done in timely manner
Manages patient expectations with clear explanations
Uses good telephone technique including 4 part greeting and 3 rings or less guideline
Observes transfer and on-hold techniques
Qualification
Required
High School Diploma or GED
1 year Medical Office experience
Weekend Shifts
Irregular Shifts
Work/Float in more than one work location
Company
Riverside Health
Riverside Health is a non-profit, integrated network of hospitals, physicians, continuing care facilities, wellness centers, etc.
5001-10000 employees
H1B Sponsorship
Riverside Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (2)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2023-07-11Corporate Round
Leadership Team
L. Shawn Nelson
AVP Finance & CFO, Lifelong Health
Frankye Myers, MSN, RN, NE-BC
Senior Vice President / System Chief Nursing Officer
Recent News
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