Optum ยท 6 hours ago
Principal Software Engineer - Remote
United States
Full-time
Remote
Senior Level, Lead/Staff
$132K/yr - $227K/yr
10+ years expOptum is a global organization that delivers care aided by technology to help millions of people live healthier lives. They are seeking a highly experienced Principal Engineer to lead the architecture and engineering efforts for their Voice Security Platform, which secures IVR interactions across enterprise contact centers. The role involves deep technical leadership, cross-functional collaboration, and strategic oversight of vendor integrations and cloud-native transformations.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Responsible for integration with vendor for voice authentication and fraud detection
Support enterprise-grade IVR and telephony architecture
Implement carrier metadata ingestion and onboarding data of contact centers
Design and implement API orchestration and migration across cloud and on-prem systems
Architect high availability, disaster recovery and observability
Daily coordination with cross platform teams
Qualification
Required
10+ years of experience in backend development using Java and Python, with a focus on scalable, secure, and maintainable codebases
7+ years of experience designing and delivering enterprise-grade solutions across complex organizational landscapes
3+ years of hands-on experience architecting and deploying solutions using AWS services such as Lambda, ECS/EKS, and API Gateway
3+ years of experience in a principal engineering or equivalent technical leadership role, with a track record of guiding cross-functional teams and driving architectural alignment across business units
1+ years of experience building applications leveraging AI/ML or Generative AI technologies
Expertise in asynchronous orchestration using Kafka, Kinesis, and EventBridge, with a solid foundation in designing real-time publish-subscribe systems
Proficiency in Docker-based development, managing enterprise-grade container repositories, and implementing automated CI/CD pipelines for cloud environments
Ability to design and implement multi-layered security frameworks, including ingress/egress controls, data encryption (at rest and in transit), and identity federation
Proven deep understanding of architectural principles such as eventual consistency, fault tolerance, and horizontal scalability in microservices and NoSQL ecosystems
Experience building and integrating observability stacks using OpenTelemetry, log aggregation platforms, and performance monitoring dashboards
Proven working knowledge of prompt engineering, AI guardrails, and knowledge base integration to support intelligent voice interactions and fraud detection
Preferred
Experience with biometric authentication and voiceprint analysis
Familiarity with TEFCA certification and healthcare interoperability standards
Experience implementing GitOps workflows and release management pipelines
Exposure to enterprise governance processes and security assessments (e.g., DAST, MBO check-ins)
Ability to produce architecture diagrams, onboarding materials, and technical documentation
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase