Woda Cooper Companies, Inc. · 6 days ago
Assistant Community Manager
Chester, VA 23831
Full-time
Onsite
Mid LevelWoda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing. The Assistant Community Manager will supervise staff, interact with residents, and manage the leasing process while ensuring the community is maintained attractively and operational goals are met.
ConstructionHome RenovationProperty ManagementReal Estate
Responsibilities
Supervise and motivate all staff personnel to achieve the operational goals of management and ownership
Interact positively at all times with residents and the public to enhance the community image and ensure superior resident retention
Lease apartments: this includes taking telephone inquiries, greeting prospects, showing apartments, taking applications and deposits, verifying income and credit information, following up with all prospects, and ensuring that leases are renewed on a timely basis
Maintain the community in an attractive manner at all times
Timely collection of rents and all monies on site, daily deposits and record keeping
Proper screening and scoring of rental applicants, control of delinquency and prompt processing of bad debt files to collections
Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates
Assist in the hiring, development, discipline, and employment termination of all site personnel. Supervise and motivate all staff personnel to achieve the operational goals of management and ownership. Set goals and evaluate performance
Administration of the community’s operating budget, including the control of monthly expenses using a budget control log, where applicable
Assemble complete and detailed credit and income information, along with necessary verification documents for prospective residents’ approval and re-certification, and forward to the Compliance Manager for approval
Maintain and ensure each resident file is in compliance with all SHFA commitments and any other governmental commitments. Ensure each resident file complies with any and all lender and investor commitments
Track scheduled unit inspections via unit inspection log and make sure preventative maintenance is completed
Sign-off on vacant units as market-ready and provide correction lists as needed to set standard
Oversee the process of collecting and posting all rents, tracking collections, pursuing delinquent accounts, issuing notices to residents, and attend eviction proceedings in court as needed
Inspect (walk) the property daily, and schedule capital improvements and repairs. This includes collecting three bids based on common specs and forwarding them to the Regional Manager for approval
Ensure that all financial reporting, records and paperwork are performed correctly and in a timely manner
Review capital maintenance recommendations, and forward to the Regional Manager for approval
Maintain a constant awareness of neighborhood market conditions
Ensure all residents conduct themselves per the terms of the lease and rules/regulations
Develop and implement positive resident relations programs for the property
Participate in company-sponsored continuing education and training seminars
Timely reporting of any worker’s compensation work-related injuries to Human Resources
Timely reporting of any property loss or liability-related issues for both staff members and residents
Read and be familiar with policies and procedures
Train all staff as needed
Respond to e-mail promptly
Learn and maintain Yardi Voyager
Effectively communicate with residents, associates and vendors
Any other duties as assigned
Qualification
Required
Outgoing, friendly attitude and ability to make others feel welcome and comfortable
Excellent interpersonal skills with good sales and customer service skills
Excellent verbal and written communication skills
Detail-oriented and organized
Demonstrated ability to lead and develop a team of associates
Understanding of laws, guidelines, and best practices of property management
Proficient in Microsoft Office Suite or related software
High school diploma or equivalent required
Experience working in affordable housing programs including one or more of the following: LIHTC, USDA Rural Development, Section 8, HOME a plus
Experience with Yardi Voyager a plus
Travel to Community and/or Community locations and surrounding markets required
Must possess a valid driver's license and insurance
Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants
Must be able to lift up to 15 pounds at a time
Must be able to traverse a variety of properties with stairs and in a variety of weather
Preferred
Familiarity with Fair Housing laws preferred
Experience with RD 515 preferred
Benefits
Medical, Dental and Vision
Short Term Disability and Life Insurance
401k with Company Match
100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)
Cell Phone Discount
12 Days Paid Time Off
8 Paid Holidays & 2 Floating Holidays!
Fitness Reimbursement
Company
Woda Cooper Companies, Inc.
Woda Cooper Companies, Inc.
Founded in 1990
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$6.44MKey Investors
United Bank
2024-01-24Debt Financing· $6M
2024-01-24Debt Financing· $0.44M
Leadership Team
Jeffrey Woda
Chief Executive Officer
Recent News
Seattle TechFlash
2025-04-10
Company data provided by crunchbase