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Spectrum · 5 hours ago

Lead Programmatic Advertising Operations Specialist

Charlotte, North Carolina

Full-time

Onsite

Senior Level

Spectrum Reach provides custom advertising solutions for local, regional and national clients. The Lead Programmatic Advertising Operations Specialist ensures the successful fulfillment of programmatically sold digital advertising campaigns, managing accurate implementation, launch, and delivery while proactively identifying and resolving issues.

Digital EntertainmentInternetTelecommunications

No H1B

Responsibilities

Actively and consistently support all efforts to simplify and enhance the customer experience

Manage and ensure accurate implementation, launch and delivery of all programmatic campaigns

Provide informed recommendations about system and workflow improvements

Communicate effectively and closely with cross-functional support teams including vendors and external teams

Work with publishers and SSPs to debug and resolve technical or inventory issues

Traffic all ads directly in SSPs and confirm successful implementation through delivery and review of reporting

Maintain Ad Ops processes and best practices and provide suggestions to leadership on automation opportunities (order entry with Salesforce and SSPs)

Create and develop documentation on all processes to support implementation of Programmatic deals

Pull daily advertising domain review report to adhere to Charter/Spectrum Reach creative specifications restriction requirements

Participate to identify, evaluate, and partner with strategic local & global programmatic platforms, such as SSPs, DSPs, ad networks, agency trading desks, viewability/fraud providers, and data companies

Participate in testing phases of new partner integrations. Involved in A/B testing of technical requirements and enhancements when onboarding new bidding partners to provide necessary transparency of reporting. Complete all testing as assigned and provide constructive feedback when necessary

Work on programmatic deals supporting order entry, rekeying of excel documents/smart sheets into respective supply-side platform (SSPs), reporting, troubleshooting and creative review or management

Required to attend all meetings specific to the initiation and growth of the programmatic business as a key revenue driver for the company

Works cross-functionally as a liaison on projects, new procedures, new systems, workflows, best practices and campaign, or creative issues as requested

Perform other duties as assigned

Qualification

Digital advertising operationsSSPDSP knowledgeAdvanced Excel skillsProgrammatic language understandingTroubleshooting skillsMulti-taskingProblem-solvingCommunication skillsTeam leadershipAttention to detail

Required

Ability to make decisions and solve problems while working within assigned deadlines

Ability to work quickly to identify, head off, or solve complex problems

Ability to pivot between multiple digital systems each day

Ability to build relationship cross functionally

Ability to multi-task and work efficiently in a high-paced environment

Ability to lead teams by example to accomplish complex task with accuracy

Ability to quickly learn new systems and workflows

Ability to actively troubleshoot and solve client related concerns and issues with minimal oversight

Ability to learn new systems thoroughly and work to solve problems presented, while knowing when to alert and involve leaders for assistance

Attention to detail and ownership of tasks, ability to work independently and collaboratively as part of a large organization

Sense of urgency with ability to prioritize tasks and effectively manage time and priorities

Work independently or as a team and multitask

Effectively communicate with technical and non-technical team members and have the ability to tailor communication accordingly

Demonstrated people skills and group communication skills

Demonstrated understanding of digital advertising operations and industry

Understanding of digital products and all relevant specifications, guidelines, availability, and creative performance

Subject matter expert on Spectrum Reach products as it relates to digital services and fulfillment

MS Office experience, particularly advanced Excel skills

Demonstrated understanding of SSP, DSP adserving environments – FreeWheel Programmatic Module, SpotX, Magnite and Yahoo

Effective troubleshooting skills within the programmatic landscape

Demonstrated understanding of Programmatic language and how programmatic works

Bachelor's degree or equivalent combination of education and experience

Benefits

Comprehensive pay and benefits package

Company

Spectrum

Glassdoor3.3

Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.

Founded in 1989