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Business of Home · 7 hours ago

Sales Lead & Studio Operations Manager

Bronx, NY

Full-time

Onsite

Mid, Senior Level

$100K/yr - $160K/yr

J.M. Szymanski is a New York–based design studio producing one-of-a-kind furniture and architectural objects for the interior design trade. The Sales Lead & Studio Operations Manager is a senior leadership role responsible for driving revenue, overseeing client relationships, and ensuring smooth coordination between sales, clients, and production.

Digital MediaFurnitureHome DecorInterior Design

Responsibilities

Own monthly, quarterly, and annual sales targets across direct, trade, wholesale, and 3rd-party channels

Forecast performance, develop revenue strategies, and maintain accurate sales reporting

Manage the active client pipeline, CRM documentation, and all account communications

Identify new business opportunities and develop long-term client and partnership relationships

Serve as the primary contact for designers, architects, collectors, and industry partners

Respond to inquiries, prepare quotes, and guide clients through the full sales process

Close deals while maintaining exceptional ongoing client service

Communicate clearly about fabrication processes, lead times, materials, and constraints

Act as the strategic liaison between clients and the fabrication team

Lead weekly production meetings, set job priorities, and track progress on all active projects

Ensure all work meets the studio’s standards for precision, detail, and craftsmanship

Coordinate with the shipping department to ensure timely pickups and sample deliveries

Conduct final inspection of completed pieces, confirming accuracy and finish quality

Coordinate final approvals with clients and with Jake prior to photography or delivery

Work with the photography team to document completed and custom work for portfolios and archives

Maintain the studio-wide calendar, including meetings, milestones, production checkpoints, and internal reviews

Keep clients, fabricators, and leadership aligned on schedules and deadlines

Lead design meetings in the gallery or at client offices with confidence and clarity

Travel independently for select client meetings in key markets

Uphold a polished, professional presence that reflects the standa

Qualification

Sales ManagementClient Relationship ManagementProduction CoordinationCustom Fabrication KnowledgeQuality ControlOrganizational DisciplineCommunication SkillsLeadership

Required

Polished, confident presence in designer environments

Ability to lead meetings both in gallery and at client offices

Strong communication skills

Ability to represent the studio professionally

Maintain strong relationships with top designers, architects, and collectors

Understanding of custom fabrication processes

Knowledge of material capabilities

Understanding of expectations of luxury interior design clients

Organizational discipline

Ability to maintain efficient workflows across departments

Experience in strategic sales planning

Ongoing client management

Oversight of the production pipeline

Quality control experience

Ability to refine internal systems

Support the studio's operational structure

Act as a key decision-maker as the company scales