Microsoft · 12 hours ago
Cloud Solution Architect - Data Analytics
Microsoft is a global leader in technology, aiming to empower every person and organization to achieve more. The Cloud Solution Architect - Data Analytics will focus on delivering proactive services, enhancing customer relationships, and providing tailored guidance in data analytics and cloud technologies.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Plan and deliver proactive and reactive support including onsite presence as needed (post Covid restrictions)
Work within a larger virtual account team to strengthen customer relationships and work on mobile-first, cloud-first strategies for immediate and long-term service delivery plans
Identify and manage goals and opportunities across Big Data platform to improve the health, performance, and availability
Drive and participate in proactive delivery management, spot performance issues, analyze problems, and provide solutions to meet customer needs
Work with support teams, account teams, product engineering teams and other stakeholders to ensure a streamlined customer experience
Apply lessons learned for continuous process and delivery improvement for the customer
Engage in meetings with customers and account teams to articulate service offerings
Share and gain knowledge through communities
Contribute to on-call rotations to ensure a high quality of service for critical incidents created by Support for Mission Critical customers
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Preferred
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
4+ years experience working in a customer-facing role (e.g., internal and/or external)
4+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Technical depth in one of the following Data Analytics and AI Platform Cloud solutions: NoSQL Databases including OSS (Maria, Mongo etc), CosmosDB; Big Data including Azure Synapse, Snowflake, Big Query, Redshift; Machine Learning including Azure ML, ML Server; Artificial Intelligence including BOT framework, Cognitive Services, Cognitive Search; Expertise in data estate workloads like HDInsight, Hadoop, Cloudera, Spark, Python
Presentation skills with a high degree of comfort presenting to a variety of audiences
Experience in systems deployment, network operations, or IT consulting
Working experience with Microsoft Cloud based solutions in large enterprise environments
Ability to handle customer critical issues and work in difficult situations
Demonstrate a strong ability to develop strategic ongoing customer relationships to gain the trust and respect of customers
Excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations, lead projects and motivate others
Certification in Microsoft and other Cloud Technologies
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
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