Heidi · 11 hours ago
Product Manager, Upmarket & Integrations
United States
Full-time
Remote
Mid, Senior Level
$150K/yr - $190K/yr
3+ years expHeidi is building an AI Care Partner that supports clinicians in enhancing patient care. The Product Manager will own the integration roadmap, focusing on transforming integrations into seamless clinical experiences while collaborating with various teams to drive regional execution and customer satisfaction.
Artificial Intelligence (AI)Business Process Automation (BPA)Health CareSoftware
Hiring Manager
Alyssa Thompson
Responsibilities
Own the regional integration roadmap end-to-end - enterprise deals, mid-market expansion, and local compliance requirements
Drive customer discovery with clinicians, practice managers, and health systems to deeply understand integration pain points and workflow needs
Partner with regional sales and GTM to respond to pipeline demands - POCs, RFPs, and implementations that unlock revenue
Collaborate with the global platform team to leverage reusable SDK components while contributing improvements back to the platform
Work closely with Engineering and Design to deliver integrations that are technically sound AND provide exceptional clinician experiences
Balance competing priorities across enterprise depth, mid-market breadth, and platform extensibility with clear communication to stakeholders
Measure success through commercial impact - integrated market share, practice tier penetration, and customer experience (UMUX-lite 4+)
Led customer discovery with multiple regional customers to map integration pain points and workflow gaps
Partnered with sales to scope and validate integration requirements across the region
Built and pitched your Q1 regional roadmap aligning enterprise deals, mid-market expansion, and platform dependencies
Worked with Design to define the ideal integration UX for your regional top priority vendors
Contributed requirements to the global platform team for SDK and self-serve improvements that benefit all regions
Shipped a few new upmarket experiences or integrations that moved a deal forward and delighted the end-user clinicians
Qualification
Required
3-5+ years PM experience in platform, API, or integration-heavy products - product ownership, not BA/consultant roles
Healthcare + interoperability expertise - years in healthtech with hands-on FHIR, HL7, or similar standards
You understand clinical workflows AND can dissect API docs
Technical foundation - ideally ex-engineer
Comfortable discussing auth flows, data models, and integration architecture
Customer-centric with UX sensibility - driven by clinician outcomes, not just technical completion
"Make Heidi feel like part of the EMR" is your north star
Commercial and stakeholder savvy - you balance revenue impact with customer needs, and thrive with competing priorities from sales, enterprise customers, and platform teams
Preferred
Regional EMR experience (Epic, Cerner, MediTech, EMIS, System1, etc.)
Enterprise healthtech implementations with hospitals/health systems
Benefits
Equity
Growth
Wellness perks
Company
Heidi
Heidi is the AI Care Partner designed to expand clinical capacity by automating administrative work – documentation, form filling, and task management - so clinicians can focus on patients.
51-200 employees
H1B Sponsorship
Heidi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$91.55MKey Investors
Point72 VenturesGrow Digital Health Midlands AcceleratorHeadline
2025-10-06Series B· $65M
2025-05-13Non Equity Assistance
2025-03-03Series A· $16.6M
Leadership Team
Thomas Kelly
Co-Founder & CEO
Waleed Mussa
Co-Founder
Recent News
2025-12-26
Startup Daily
2025-12-24
HealthCareIT News
2025-12-10
Company data provided by crunchbase