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T Bar M Camps · 3 days ago

DIRECTOR OF RETREAT SALES

New Braunfels - New Braunfels, TX 78132

Full-time

Onsite

Director/Executive

T Bar M Camps is a Christ-centered organization that operates youth and family camps and retreats. They are seeking a Director of Retreat Sales responsible for growing their retreat ministry program by securing group business, developing sales strategies, and achieving revenue goals.

Non-profit Organization Management

Responsibilities

Exemplify our relational approach to ministry by prioritizing and building relationships with potential and existing customers

Make prospective customers feel heard, understood, and valued in a way that encourages them to book with us

Maintain relationships with existing customers and develop systems and strategies that encourage them to continue doing business with us – makes booking with us easy and they feel like we value them and take care of their needs

Be familiar with Retreat and hospitality industry to know how T Bar M can uniquely serve each inquiring group

Respond to all inquiring retreat guests by phone, email or in-person visits, emphasizing care for their group and discernment about our ability to serve them well

Develop and execute a sales strategy to ensure a full Retreat ministry schedule that meets revenue goals

Responsible for ensuring Retreat revenue goals are met

Responsible to ensure pricing is competitive and leads to meeting goals

Work with Director of Retreat Coordinators to create new offerings/new ideas that meet current customer needs to increase inquiries

Give leadership to process for filling “holes” in calendar for both New Braunfels and Lake Travis properties

Develop and execute the strategy to ensure that schedule and space are maximized with group business

Handle all incoming inquiries and use good judgment to determine best fit for each group

As needed, identify ideal groups needed to fill model and contact potential groups through “outbound sales”

Develop and execute retention and referral efforts

Work with Director of Retreat Coordinators and Marketing to ensure groups want to rebook; lead efforts to retain and stay in touch with groups after their departure

Work with Marketing to find avenues for Referral efforts to find new groups and lead process to get referrals

Give leadership to Sales Administrative Assistant

Communicate group needs to Sales Administrative Assistant in a way that ensures accuracy and timeliness for booking process that is professional and efficient

Direct Sales Administrative Assistant on special projects and/or tasks (ie, rebooking groups, special outreach efforts, retention efforts)

Contribute to and achieve annual ministry goals for Retreats set by CCG Leadership

Contribute to overall ministry efforts by accomplishing tasks as needed within the ministry community

Qualification

Sales Strategy DevelopmentHospitality Industry KnowledgeRelationship BuildingVerbal CommunicationWritten CommunicationOrganizational SkillsMicrosoft OfficeTeam PlayerTime ManagementFlexibilityAttention to Detail

Required

Evidence of a growing relationship with Christ

Awareness and desire to deploy his/her spiritual gift(s) in this ministry

Agreement with T Bar M's Doctrinal Statement

A strong sense of calling to T Bar M

Whole-hearted support of T Bar M's Vision, Core Values, and Mission

To interact, communicate, and present to team and customers/partners

Understanding of hospitality industry with strong relational and sales skills

Present a professional and relational demeanor at all times as a representative of T Bar M and our ministry

Have excellent verbal and written communication skills

Camp ministry is a lifestyle in which we subject ourselves to accountability with one another as we live in community together

Ability to keep up with the pace of 'camp life'

Decisions and actions must consistently reflect the core values of our ministry

A 'team player' who maintains a collaborative attitude

Ability to think ministry-wide by having a 'T Bar M' mentality

Ability to multitask; will manage several accounts at once and must be able to maximize our property calendar to increase revenue and serve our guests well

Collaborative mentality: we are a team-based ministry

Effective time-management skills and the ability to meet deadlines

Adherence to budget restraints and ability to make decisions factoring in revenue potential

Strong administration skills are a necessity, working with accuracy and attention to detail

Knowledge of Microsoft Office Word, Excel and Outlook

Ability to be flexible and adapt to change

Bachelor's degree in marketing, sales, business, communications, ministry or non-profit management or related field

Experience in ministry sales or in a related field