Apply on Employer Site

Monroe County · 1 day ago

Child and Family Services Quality Assurance Coordinator, prov.

Rochester, NY

Part-time

Onsite

Entry, Mid Level

$81K/yr - $111K/yr

2+ years exp

Monroe County is seeking a Child and Family Services Quality Assurance Coordinator to oversee quality assurance initiatives within the Human Services Department. The role involves designing and implementing continuous quality improvement processes and working with state agencies to ensure compliance and service quality.

Government Administration

Responsibilities

Responsible for the design, coordination, oversight, and evaluation of quality assurance and continuous quality improvement (CQI) initiatives

Responsible for developing and implementing CQI processes and infrastructure related to preventive, protective, and/or foster care services

Responsible for working directly with New York State Office of Children and Family Services (OCFS) to anticipate, plan, and respond to legislative changes, administrative direction, and performance improvement requirements

Maintaining compliance and improving quality service

Designing and leading innovative initiatives in a transparent and inclusive way that builds on team assets

Completion of mandated planning and reporting

Qualification

Quality AssuranceContinuous Quality ImprovementProgram EvaluationData AnalysisHuman Services ExperienceSocial WorkBusiness AdministrationPublic AdministrationPsychology

Required

Graduation from high school or possession of an equivalency diploma plus EITHER:

Graduation with a Master's degree in Social Work, Business Administration, or Public Administration, or a psychology, or human services field plus two (2) years paid full-time or its part-time equivalent professional experience in research and data analysis, quality assurance, continuous quality improvement, program evaluation, or utilizing data to develop program improvement plans in the field of human services

OR, Graduation with a Bachelor's degree in one of the fields mentioned in (A) above plus four (4) years paid full-time or its part-time equivalent professional experience in research and data analysis, quality assurance, continuous quality improvement, program evaluation, or utilizing data to develop program improvement plans in the field of human services

OR, An equivalent combination of education and experience as defined by the limits of (A) and (B) above

Professional, for the purposes of these minimum qualifications, does not include clerical, secretarial, or similar experience