Maker's Pride · 19 hours ago
Quality Lead I - 1st Shift
Grand Rapids Metro
Full-time
Onsite
Mid Level
3+ years expMaker's Pride is seeking a Quality Lead to oversee QA Technicians and manage FSQA programs. The role involves ensuring quality compliance, participating in audits, and addressing customer complaints while leading the Plant’s Hold Program.
Food and BeverageFood ProcessingPackaging Services
No H1B
Responsibilities
Maintaining and verifying the hold log, leading and presenting at hold meetings, and ensuring proper documentation and follow-through
Be responsible for verifying the quality of IRs and QNs, leading their closure by addressing issues directly or assigning them as appropriate
Assists with audit readiness, serves as a program owner, and provides back-up coverage across other QA roles when needed
Monitor and assist QA Technicians performing in-process QA checks
Participate in the Internal Audit program
Perform GMP Audits
Oversee Incident Report generation and communication
Lead and assist in managing RCA-CAPAs
Participate in Mock Traces / Recalls as necessary
Perform and/or oversee the PEM and Non-PEM swabbing programs
Assist in consumer/customer complaint investigations
Serve as main QA contact for trials or new product qualification activities as assigned
Track and order lab supplies
Monitor rework processes when conducted for compliance to standards
File paperwork related to the GFSI system
Maintain hold inventory records
Participate in sensory and other product reviews as required
Provide necessary data for KPIs
Perform QA Technician duties when required as back up
Follow Good Manufacturing Practices (GMPs) at all times
Comply with all safety, health and environmental regulations as prescribed by law
Comply with all Company rules, regulations and policies
May be required to work weekends from time to time
Perform other duties as assigned by QA leadership
Qualification
Required
Has a solid understanding of quality systems, including product holds, investigations, complaint handling, and documentation
Strong computer literacy, communication skills, and professionalism in writing and virtual presentation (e.g., Teams meetings)
Must be responsive to email communication and able to represent the QA function clearly and effectively
GFSI and FSMA requirements
Environmental Monitoring Programs
QA Technician role and responsibilities
Customer specs and expectations
Proficiency in: MS Office Suite and SAP
High school diploma or GED equivalent (QAD approval otherwise) or Three – Five years of QA experience in FDA/USDA facilities
Candidates must have at least one year of experience in a manufacturing or pharmaceutical environment to be considered
Preferred
Associates Degree in science field preferred, but not required
Experience with Good Manufacturing Practices (GMPs), Hazard Analysis Critical Control Points (HACCP), FSMA (PCQI), and SQF all pluses
Benefits
Health/dental/vision insurance
Flex spending accounts
Short & long-term disability
Paid holidays and vacation
Bonuses opportunities (referral, production, etc.)
Company
Maker's Pride
Maker's Pride manufactures private-label food products and packaging for retail and foodservice brands.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase