Arcadia University · 4 months ago
Assistant Director of Institutional Engagement (Southeast Region)
North Carolina, United States
Full-time
Hybrid
Lead/Staff, Director/Executive
$55K/yr - $59K/yr
5+ years expArcadia University is a top-ranked private institution known for its commitment to providing an authentic educational experience. The Assistant Director of Institutional Engagement is responsible for building and maintaining relationships with higher education institutions in the Southeast U.S., driving student applications, and achieving enrollment growth through strategic partnerships and outreach efforts.
CommunitiesHealth CareHigher EducationTraining
Responsibilities
Establishes and strengthens professional relationships with decision makers and influencers at both established and new partner institutions within designated portfolio with a goal of selling the Colleges programs and services
Updates staff at assigned universities on College programs, policies, and procedures
Supports efforts to align College services and programs with the goals and curriculum at assigned institutions by working with other members of the college and across the University
Encourages schools to adopt additional programs in support of assigned institution's goals and objectives
Identifies and pursues opportunities to expand enrollments from assigned schools by applying and offering a targeted mix of Arcadia Abroad products and services
Implements the strategic plan for increasing and cultivating new institutional partnerships to drive enrollment growth within a designated portfolio
Forecasts, and ensures achievement of annual goals pertaining to the number of institutions sending students on College programs and the number of total student enrollments
In collaboration with the College-wide enrollment team, strategically researches, identifies and manages new business opportunities with a goal of selling the Colleges programs and services
Recruiting emphasis focuses on identified priority programs and approaches from the College's senior leadership
Identifies and propose new business opportunities that provide new services or ways of packaging programs to appeal to new customers
Identifies and pursues opportunities for custom programs to expand enrollments
Identifies, develops, and shepherds resources, marketing materials and messaging needed for recruitment including, but not limited to, discipline-focused pull sheets, program flyers (branded or co-branded), institutional email campaigns, posters and other appropriate collateral material, social media support and publicity
Interacts with students at assigned institutions to recruit for Arcadia Abroad programs through meetings with students, information tables, study abroad fairs and other in-person or virtual events at sending universities to meet enrollment targets
Follows up with student inquiries to advise students on study options and generate applications
Collaborates with college staff, particularly members of the Enrollment Management & Institutional Engagement teams to target campus visits, advisor and faculty meetings, and student-facing events in order to achieve regional targets and goals
Works across The College to expand our reach beyond education abroad offices to identify other offices including but not limited to honors colleges, undergraduate research, internship offices, career offices and experiential education offices
Utilizes institutional research and enrollment data to strategically identify and sell to new institutions in the designated region
Monitors developments and trends at assigned institutions and reports development back to other members of the Enrollment Management & Institutional Engagement teams
Participates in activities (advisor meetings, campus events, and e-mail and telephone communication) designed to cultivate and support relationships at key colleges and universities within a specific U.S. region
Collaborates with overseas and U.S.-based colleagues and partner institution faculty and staff on the development and facilitation of individual and group site visits
Helps facilitate the development and support of recruitment strategies within a specific U.S. region
Provides updated information to College colleagues about policies and processes at assigned institutions so inquiry and enrollment processes run efficiently to maximize conversion of inquiries and retention of applicants
Resolves billing and financial issues by working with Finance Team
Writes timely reports to inform other College staff about developments at institutions and recommend steps that can help ensure continued enrollment growth
Uses the Customer Relationship Management (CRM) system to produce reports incorporating key institutional statistical information to share with throughout the College
Maintains institutional records in the CRM to accurately reflect role of key staff and institutional policies and update approved program lists
Assists with the review and revision of U.S. institutional affiliation agreements as requested
Assists with the coordination of partner events, including Advisor Days, conference-related meetings and receptions, and virtual and in-person regional meetings with institutional partners
Submits timely expense reports, retain receipts, invoices, and records in compliance with University policy
As funding permits and as needed, travels overseas to Arcadia Centers and programs to meet with Arcadia staff and overseas university partners and help facilitate and lead group site visits
As funding permits, represents The College at domestic and international education conferences
Supports The College of Global Studies in other duties as assigned
Assists other offices of The College of Global Studies as needed
Participates in projects for The College of Global Studies as needed
Qualification
Required
In-depth knowledge of study abroad and international education
5 or more years of experience in higher education
Bachelor's degree required, Master's preferred
Excellent written and verbal communication skills
Ability to work independently
Valid driver's license
Ability to work independently and to manage project timelines
Demonstrated ability to manage multiple competing priorities
Highly motivated and self-directed
Ability to exercise sound judgment when handling a variety of issues
Contributes to a positive work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds
Excellent communication, presentation, and leadership skills, whether dealing with individuals or groups, and an ability to work well with different constituents
Ability to learn and apply Arcadia University policies and procedures to ensure operational compliance and reliable judgment
Ability to lift 50 pound boxes with or without accommodation also required
Benefits
Excellent healthcare
Generous tuition benefits for employees and their families
Retirement benefits
Health and wellness programs and resources
Much more
Company
Arcadia University
Arcadia University is a private university located in Glenside, Pennsylvania.
501-1000 employees
H1B Sponsorship
Arcadia University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (1)
2022 (2)
2021 (5)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$2.03MKey Investors
National Science Foundation
2021-07-08Grant· $2.03M
Leadership Team
Rashmi Radhakrishnan
Vice President/CIO
Darius Carey
Assistant Director of Institutional Engagement and Strategic Partnerships
Recent News
The Philadelphia Inquirer
2025-10-23
The Philadelphia Inquirer
2025-05-04
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