University Radiology · 2 weeks ago
Territory Account Manager - Interventional Radiology
Warren, NJ
Full-time
Onsite
Mid, Senior Level
5+ years expUniversity Radiology is the largest provider of subspecialty radiology and teleradiology services in NJ, comprised of over 200 Board Certified radiologists. They are seeking a Territory Account Manager to act as a liaison between referring doctors and medical facilities, responsible for building relationships to increase patient referrals for treatment and care.
ConsultingHealth CareHealth Diagnostics
Responsibilities
Increase and maintain referrals by developing relationships and documenting activities through the use of call reports, expense reports and/or the CRM database of existing and potential clients
Identify referrers and patient issues that need attention/resolution. Encourage all referrers to contact Liaison personally with any problems that are causing the referrer difficulty in using URG services. Act as liaison between URG departments if necessary to resolve issues such as Clinical Operations, Scheduling, Billing etc
Manage call list and show ability to grow existing client list through scheduled appointments and “cold” calls on a routine basis
Strive for 10 to 15 contacts per day. Face to face contact is essential. The goal is to talk to the physician or referral coordinator on each and every call
Self-initiate all daily activities and organize route lists to maximize productivity and minimize work downtime and travel times/distances. Effective time-management is critical
Educate referring offices and promote our URG OBL and radiology services by utilizing all issued educational marketing material, while being sensitive to appropriateness and need for permissions
Initiate, schedule and participate in luncheons, dinners and other events to network and build relationships with patients and the physician/medical community as a representative of URG
Generate and analyze Monthly Referral Reports for trends and monitor who is referring and who is not. Identify specific action steps needed to be taken to increase volume, identify pro-actively resolve potential issues. Report problem areas to Sales Manager and document in call report/CRM
Analyze Monthly Referral reports for ROI, especially after lunches or special programs
Identify referring physicians that are not viewing our PACS images and reports online. Register the physician, set their office up on PACS and train the physician and staff on how to use. Determine what their needs are for EMR connectivity and manage as appropriate
Identify referring physicians need for pre-certification services, assist in sign up process
Identify potential opportunities to increase demand for URG services and discuss recommendations with Sales Manager
Identify competition in the area, document competitions’ strengths, weaknesses and capabilities in spreadsheet on shared network drive. Report any competitive advantages they have in terms of referral process, pricing, positioning, advertising, promotion etc. so that URG can adjust positioning as necessary
Participate in monthly and quarterly URG sales meetings, as well as operations meetings
Qualification
Required
Minimum 5 years' experience working with physicians/providers, medical practice office staff or other medical specialties
General medical knowledge, especially in radiology and interventional radiology
Available and willing to travel within NJ
Strong interpersonal, communication, public speaking, presentation and organizational skills
Ability to use persuasive communication, leadership, and relationship-building
Good report writing skills
Demonstrates ability to promote quality improvement through development and maintenance of standards
Proficient computer skills
Own a reliable vehicle and possess a good driving record
Preferred
Bachelor's degree in sales, marketing, healthcare administration or related field preferred
Benefits
Medical
Dental
Life insurance
401k/pension
Profit-sharing plans
Generous paid time off policy
Company
University Radiology
University Radiology is one of the largest board certified radiology practices in the U.S. providing advanced diagnostic imaging.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Alberto Goldszal PhD
Chief Technology Officer
Robert Braun
Chief Operating Officer
Recent News
2025-03-20
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