Desktop Support Analyst jobs in United States
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Robert Half · 6 hours ago

Desktop Support Analyst

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. They are seeking a skilled Desktop Support Analyst to provide technical expertise and support within the healthcare industry, ensuring smooth operational workflows.

ConsultingHuman ResourcesRecruitingSecurity
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H1B Sponsor Likelynote

Responsibilities

Provide comprehensive desktop support, including troubleshooting hardware and software issues on Windows workstations
Manage Active Directory tasks, such as user account creation and updates
Perform basic networking duties, including cabling and maintaining networking closets
Document technical processes and resolutions effectively for future reference
Utilize ticketing systems to track and resolve issues, ensuring timely communication with team members and users
Collaborate with a large team to maintain seamless operations and share technical knowledge
Conduct desktop imaging and deployment to ensure systems are configured correctly
Travel to ambulatory sites as needed, with mileage reimbursement provided
Maintain clear and precise communication, both written and oral, to support users and team initiatives
Assist with healthcare-related technical requirements and adapt solutions to meet industry-specific needs

Qualification

Desktop supportActive DirectoryWindows 10Networking basicsDesktop imagingHealthcare experienceDocumentation practicesTeam collaborationCommunication skills

Required

At least 2 years of experience in desktop support or a related field
Proficiency in PC workstation setup and maintenance
Strong knowledge of Active Directory and Windows 10 operating systems
Experience with desktop imaging and deployment processes
Basic understanding of networking concepts, including cabling and infrastructure
Excellent written and verbal communication skills, with the ability to document processes clearly
Ability to work effectively in a team-oriented environment

Preferred

Experience in healthcare, banking, or finance industries is a plus

Benefits

Medical, vision, dental, and life and disability insurance
401(k) plan

Company

Robert Half

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🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert.

H1B Sponsorship

Robert Half has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (31)
2022 (32)
2021 (18)
2020 (22)

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Keith Waddell
President and CEO
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Paul Gentzkow
President and Chief Executive Officer, Talent Solutions
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Company data provided by crunchbase