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Orlando Health · 3 days ago

Business Analyst-IT, Assoc

Orlando, FL

Full-time

Onsite

Entry Level

2+ years exp

Orlando Health is seeking an Associate Business Analyst to assist in leading business needs requiring IT-based solutions. The role involves identifying and analyzing business needs, creating specifications, and improving business processes through technology.

Health CareHospitalMedicalNon Profit

Responsibilities

Serve as a trusted partner to the supported business functions, plan and coordinate IT operational or project-based initiatives that automate processing or improve business systems

Assist in the management of relationships with customers, project managers, IT and business staff, and all levels of management

Assist in the facilitation of meetings with customers to actively solicit, analyze, and document customer requirements, define the business problem and the primary objectives

Assist in the development and improvement of business processes, assisting with the development of informative “value based” metrics within IT and business functions

Create process flow mapping; studying system capabilities, identifying the current and future state processes

Identifies, proposes and influences business solutions, negotiates deliverables and requirements that may impact multiple business customers or functions

Act as liaison to assist in the identification of process improvements, solution design, testing and implementation of technically based projects of various size, scope and complexity

Analyze business customer operations, to understand strengths and weaknesses, to determine opportunities to automate processes and functions

Formulate solutions, processes and procedures with the goal of strengthening current state or determining future state business strategies

Gather customer requirements and ensuring agreement between customer and project team on requirements for project deliverables

Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats

Work with the Business Relationship Leadership in defining and documenting high level plans for IT engagement, including goals, summary requirements and product/project roadmaps

Establish system specifications and objectives, based on business requirements and cost effectiveness, and provides recommendations to management

Manage multiple business requirements, priorities and customers’ expectations

Construct workflow charts and diagrams; studying system capabilities; writing specifications

Improve systems by studying current practices; designing modifications

Recommend controls by identifying problems; assist with writing improved procedures

Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions

Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement

Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues

Defines and enforces standards/best practices and uses their advanced knowledge of Business Analysis practices and techniques

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards

Maintains compliance with all Orlando Health policies and procedures

Qualification

Business analysisInformation systemsHealthcare experienceCritical thinkingProblem-solving

Required

Bachelor's Degree in related field

Associate's degree and two (2) years of directly related work experience may substitute for the Bachelor's degree (in addition to the requirements listed in the Experience section)

High School Diploma or equivalent and four (4) years of directly related work experience may also substitute for the Bachelor's degree (in addition to the requirements listed in the Experience section)

Strong understanding of information systems, business processes, the key drivers and measures of success for the relevant business

Demonstrated experience in critical thinking and problem-solving skills

Business analysis experience, ideally in healthcare