OOCL North America Group ยท 2 weeks ago
Customer Service Representative - Ocean Export
South Jordan, UT
Full-time
Onsite
New Grad, Entry LevelOOCL North America Group is one of the world's largest integrated international container transportation and logistics companies. They are seeking a Customer Service Representative - Ocean Export to respond to customer inquiries, manage export bookings, and promote online tools for customer engagement.
Transportation/Trucking/Railroad
Hiring Manager
Ivana Tauteoli
Responsibilities
Respond to customer inquiries for export cargo both via email and telephone
Create, amend or transfer export bookings utilizing appropriate Systems and Guidelines
Communicate cross functionally to manage customer expectation, equipment and space availability and escalate to direct management as required
Promote utilization of OOCL online tools
Qualification
Required
Customer service experience
Attention to detail, excellent verbal and written communication skills
Capable of managing multiple tasks simultaneously
Knowledge of Microsoft Office Suite
Benefits
Medical, Dental, and Vision Insurance
401k Retirement Plan AND Pension Plan
Paid Vacation/PTO
Separate Paid Sick Time Off
Major Holidays Paid
Paid Personal Days in Addition to PTO
Tuition Assistance after 12 months
Employee Assistance Program
Referral bonus
Company
OOCL North America Group
Orient Overseas Container Line (OOCL) is a leading international container transportation and logistics company with a strong presence in North America.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase