U.S. Bank · 8 hours ago
Business Banking Client Account Manager
Minneapolis, MN
Full-time
Hybrid
Mid, Senior Level
$82K/yr - $96K/yr
5+ years expU.S. Bank is committed to helping customers and businesses make smarter financial decisions. The Business Banking Client Account Manager is responsible for managing a portfolio, driving activations, enhancing the onboarding experience, and consulting with clients to recommend products and services for performance improvement.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Contact newly approved customers and coordinate implementation schedule
Welcome newly activated business banking customers
Work service-related requests via phone, email and teams
Utilization of Salesforce
Work rate review requests
Establish and maintain regular cadence with internal stakeholders (Market Managers, bankers, CID)
Refer Opportunities to bank partners
Qualification
Required
Bachelor's degree in Business or Finance, or equivalent work experience
Typically five to eight years of client management experience in the payments industry
Preferred
Strong contract negotiations, account management and project management skills
Strong problem-solving and negotiation skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data
Proven customer service/relations skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Strong presentation, interpersonal, verbal and written communication skills
Ability to travel
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase