Manna Organics · 6 days ago
Director Of Operations
Manna Organics is an organic food retail and community-owned cooperative grocery sector focused on sustainable sourcing and customer-first grocery experiences. The Director of Operations will lead operational excellence across multi-site retail and e-commerce fulfillment, translating strategic priorities into reliable execution and improving margins through modernization.
BakeryFood and BeverageHandmadeOrganic FoodSnack Food
Responsibilities
Define and deploy the operations strategy across multi-site retail and e-commerce channels; align KPIs, OKRs, and budgets with executive priorities
Own P&L performance for operations; develop annual budgets, run variance analysis, and implement cost-control programs to improve gross margin and reduce shrink
Optimize end-to-end supply chain and inventory processes—forecasting, replenishment, receiving, and distribution—to improve in-stock levels and turnover
Lead vendor selection, negotiation, and ongoing supplier performance management to secure sustainable, local, and cost-effective sourcing
Implement and improve operational systems (ERP, POS, inventory tools), process playbooks, and reporting to increase operational velocity and visibility
Build, coach, and scale a high-performing operations team with clear roles, accountability, and continuous-improvement practices across stores and fulfillment
Qualification
Required
Retail operations
Supply chain management
Inventory management systems
P&L management
Vendor management
Food safety compliance (e.g., FSMA/GMP awareness)
Proven track record leading operations for multi-site retail or grocery businesses; experience with organic food or co-op models strongly preferred
Demonstrated P&L ownership and experience driving margin improvements through process and systems change
Comfortable operating remotely across U.S. time zones with regular travel to sites (typical travel 20–40%)
Strong analytical orientation with experience using ERP/POS and business intelligence tools to drive decisions
Preferred
ERP systems
Point-of-sale systems
Cooperative governance
Benefits
Mission-driven, community-focused culture that prioritizes sustainability, local sourcing, and member engagement.
Remote-first role with flexible work arrangements and regular on-site collaboration with store leaders.
Opportunity to influence strategic growth, operational modernization, and the long-term health of a community-owned co-op.
Company
Manna Organics
Manna Organics is a bakery that provides organic bread, nut butters, chips, cinnamon date paste, and snacks.
Funding
Current Stage
Early StageCompany data provided by crunchbase