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Playfly Sports · 6 hours ago

Director, Sales & Fan Relations (University of Illinois)

Urbana, IL

Full-time

Onsite

Lead/Staff, Director/Executive

$56K/yr - $58K/yr

3+ years exp

Playfly Sports is a leading sports marketing and media company, and they are seeking a Director of Sales & Fan Relations to enhance ticket sales and donor engagement for university athletics. The role involves managing operations, developing sales strategies, and cultivating relationships with donors and season ticket holders.

AdvertisingBrand MarketingMarketingSports

No H1B

Responsibilities

Assist in managing the day-to-day operations of the Fan Relationship Management Center (FRMC) profitably while exceeding client expectations in revenue generation and customer service

Ensure effective marketing and sales of new and renewal I FUND donations, season tickets, partial season ticket plans, group ticket plans and individual game tickets for the standard and premium areas at Athletic Department’s venues, as applicable, for the home and neutral site games of the University’s intercollegiate Teams – Football, Volleyball, Men’s Basketball, and Women’s Basketball

Oversee ticket sales through outbound, inbound and renewal sales, including tracking and monitoring calls for productivity and effectiveness

Be responsible for personal sales goals and contributing to annual revenue growth, including growth of new donors

Perform daily sales and relationship cultivation phone calls, messages and mailings with season ticket holders, sponsors, businesses, individuals, groups and prospective buyers

Manage a book of business of donors and season ticket holders

Grow business each year

Lead in the development of ticket marketing, promotions, ticket pricing, sales strategies and community ticket/sampling programs, etc

Assist with the creation, planning, communication, and implementation of special ticket plans, projects, promotions and programs

Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, sales leadership, development of sales and service strategies, sales and service training, development of best practices and results tracking and reporting

Identify, explore and research new sales opportunities to include season ticket and group sales target markets

Develop special ticket plans, projects, promotions, and programs

Oversee and develop season ticket retention program, with special attention to new season ticket and high-risk accounts

Other responsibilities as assigned by the Assistant Athletic Director, Sales & Development

Qualification

Sports ticket salesSales leadershipPaciolanCRM programsMicrosoft OfficeProfessional demeanorCommunication skillsInterpersonal skillsOrganizational skillsTime managementSelf-motivatedTeamwork

Required

3-4 years of sports ticket sales experience with a minimum of 1-2 years in sales leadership

Computer proficient (Microsoft Word, Excel, Outlook)

Excellent communication, interpersonal, presentation, and listening skills

Detail-oriented with strong organizational, administrative and time management skills

Self-motivated with the ability to set goals, monitor progress, and multitask in a fast-paced environment

Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company

Ability to work well with others and confidence when taking initiative

Professional image and demeanor at all times

Available to work Athletic events including home games and special events; evenings and on weekends