West Coast Fitness LLC · 1 day ago
Assistant Studio Manager - Almaden Valley
West Coast Fitness LLC is a leading franchisee of Orangetheory Fitness with over 50 studios across the United States. The Assistant Studio Manager will support the Studio Manager in daily operations, lead the Sales Associate team, and ensure a positive environment for members and guests.
FitnessHealth CarePersonal HealthWellness
Responsibilities
Assist the Studio Manager in all areas of the business
Lead and develop Sales Associate team daily
Own responsibility for all studio operational tasks, including lead and inventory management
Maintain accurate records using established OTF sales systems
Perform telephone inquiries, follow-up calls, and customer care calls
Host OTF studio tours with prospects and/or fitness program holders
Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry
Participate in 1-2 OTF scheduled workouts per week
Maintain an organized and clean work environment
Respond immediately to member requests, inquiries, and concerns
Ensure proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
Attend and participate in all relevant OTF training programs, events, and meetings
Qualification
Required
Leadership experience in the workplace
High-level customer service skills
Previous sales experience, with strong sales skills (experience working in a sales quota-bearing structure highly preferred)
Excellent verbal and written communication skills
Ability to multi-task and excel in a fast-paced environment
Functional computer skills required Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry
Flexibility to work daytime, evening, holiday, and/or weekend hours as needed
Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it's an attitude)
High school diploma
Preferred
Health and fitness-minded people, highly preferred
Benefits
Competitive hourly wage
Performance bonuses based on weekly, monthly, individual, and team sales goals
Medical, Dental, and Vision (based on full-time hours)
401k (based on full-time hours)
Access to all Orangetheory classes at any studio nationwide
Deep discounts on all OTF retail and technology (see now at shoporangetheory.com)
Opportunities for career growth
Covid-19 safety and health protocol for a safe work environment
Monthly team-building events and reward opportunities
Free AED/CPR certifications
Huge discount on NASM and AFAA certifications (inquire with management)
Company
West Coast Fitness LLC
West Coast Fitness is a leading franchisee of Orangetheory® Fitness with 50 studios in Los Angeles, San Francisco’s South Bay area and Ohio.