ACCESS · 6 days ago
Landlord Engagement Specialist - CCR
Medford, OR
Full-time
Onsite
New Grad, Entry LevelACCESS is an energetic, diverse, and compassionate team that creates positive change in the community every day. The Landlord Engagement Specialist – CCR works as part of a multi-disciplinary team to locate and secure permanent housing opportunities for program participants and mediate landlord-tenant issues.
Non-profit Organization Management
Responsibilities
Conduct comprehensive research, outreach, education, and public relations to cultivate a robust network of housing providers interested in renting to program participants
Foster strong ties with housing providers, acting as a liaison. Maintain and document regular communication to gauge program satisfaction and address inquiries promptly
Address, mediate, and document conflicts and concerns regarding housing conditions for landlords and participants, encouraging adherence to legal requirements, fair housing, and good tenant practices
Assist participants’ care team in creation of housing portfolios and help to streamline the processing and submission of housing applications and facilitate pointed conversations with housing providers
Collaborate with program participants’ multi-disciplinary team to best support housing stability
Conduct inspections of potential housing units where program participants will reside
Deliver comprehensive tenant education sessions, including the Rent Well curriculum
Maintain up-to-date activity reports and records of services provided in collaboration with care teams
Participate in staff meetings, attend training, adapt to organizational growth and implementation of new processes
Qualification
Required
Belief in ACCESS' mission to help provide food, warmth, and shelter
Ability to work in an inclusive, trauma-informed environment, fostering a supportive and empathetic atmosphere for all individuals involved, while maintaining a professional demeanor in difficult or adverse situations
Basic understanding of business and property management principles, and fair housing/landlord-tenant law
Proficiency in Microsoft Office suite and other relevant software applications
Excellent oral and written communication skills with a focus on building positive interpersonal relationships
Demonstrated organizational skills and attention to detail
Willingness and ability to become a Rent Well Instructor and Housing Quality Standards Inspector
Capability or willingness to learn effective, high-quality research and data entry practices
Ability to work effectively with clients, community partners, businesses and co-workers and maintain participant and inter-departmental confidentiality
Responsible, in-policy use of company issued equipment such as cell phones and vehicles
A valid Oregon driver's license with a record that is acceptable under ACCESS' insurance policies
Company
ACCESS
Our mission: "Through partnership with a caring community, ACCESS provides immediate and long-term solutions that lead people in need toward self-sufficiency." ACCESS provides food, warmth, shelter, and other essential services to Jackson County's low-income children, families, seniors, veterans, and people with disabilities.
Founded in 1976
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kellie Battaglia
Chief Advancement Officer
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