Apply on Employer Site

Guardian Jobs · 1 day ago

Support Coordinator, NFP PEOPLE

Home, KS

Contract

Hybrid

New Grad, Entry Level

£16K/yr - £27K/yr

Guardian Jobs is seeking a Support Coordinator to join their Hounslow team, working with stroke survivors and their families. The role involves facilitating effective communication, maintaining accurate records, and managing service volunteers to support stroke survivors and their carers.

Marketing & Advertising

No H1B

Responsibilities

Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals

Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with our retention policy and GDPR compliant

Develop and manage service volunteers to support service delivery for stroke survivors and carers as required

Qualification

Person centred supportEmotional resilienceEffective listeningCRM database managementCommunication skills

Required

Experience of providing person centred support to empower vulnerable people or people with a disability or long term health condition and their carers

Ability to nurture emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home

Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face to face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)

Candidates must be able to demonstrate how they can meet the requirement of regular travel across Hounslow to visit people at home and in community settings

Must be a resident of the UK and have the right to work in the UK

Preferred

Experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service