Reckitt · 4 hours ago
Consumer Specialist - Contact Center
Evansville, IN
Full-time
Onsite
Entry Level
$45K/yr - $56K/yr
2+ years expReckitt is a global company dedicated to hygiene, health, and nutrition. They are seeking a Consumer Specialist for their contact center to build consumer relationships and maintain brand loyalty through exceptional customer service.
Cleaning ProductsHealth CareHome Health CareManufacturingMedicalProduct Design
Responsibilities
Drive brand awareness and build consumer relationships to acquire and retain consumers, and extend the use of Enfamil products
Manage personal productivity, accuracy and quality to achieve personal and departmental performance goals
Follow through on commitments and recommend well thought out solutions for the consumers
Create awareness and assist in the growth of our e-commerce Home Delivery Service
Projects as assigned by management
Other duties as assigned
Qualification
Required
Minimum of high school diploma or equivalent
Minimum of 2 years of working experience in a customer oriented or administrative field
Effective and efficient problem solving skills
Able to listen to understand, review, analyze, interpret and provide solutions
Excellent writing skills are required
Strong organizational, time management, interpersonal, and computer skills with attention to details
Must be proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work
Strong work ethics with good attendance record; dependable and trustworthy
Self-motivator; ability to work independently and take initiatives
Positive team player; works well with others, considers other's perspectives to provide constructive solutions
Capability to adjust quickly to changing priorities, guidelines and processes in a dynamic contact center environment
Strong desire to assist consumers with attentiveness, patience and genuine sincerity
Open to feedback and coaching; apply learnings for continuous improvement
Flexibility with work schedule based on business demands
Contact center operates Mon-Fri 7a-7p and Saturday 8-4:30p CT
Late schedule and Saturday rotations are required
Preferred
B.S. or B.A
Experience in diversified customer contacts preferred; i.e. phone, email, chat and social media
Benefits
Medical
Prescription
Dental
Vision
Life and disability insurance
Paid time off for vacation
Sick and Company recognized holidays
401(k) plan
16-week paid parental leave or 26 weeks for the birthing parent
Adoption and fertility support
Tuition reimbursement
Discounts
Company
Reckitt
Reckitt Benckiser Group is a consumer goods company makes health, hygiene and home products.
10001+ employees
H1B Sponsorship
Reckitt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2022 (4)
2021 (3)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$1.92B2025-09-01Post Ipo Debt· $1.92B
2021-03-01IPO
Leadership Team
Arjun Purkayastha
SVP & Managing Director - Greater China & North Asia (总裁 - 大中华及北亚区)
Brioney Moore
NPS Procurement Director Global Marketing
Recent News
2026-01-07
2026-01-07
Company data provided by crunchbase