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DriveTime · 3 days ago

Servicing Strategic Partnerships Manager

Tempe, AZ

Contract

Hybrid

Mid Level

DriveTime is a leading financial servicing provider, and they are seeking a Servicing Strategic Partnerships Manager to connect business owners and partners. This role involves enhancing work visibility, maximizing team efficiency, and driving continuous improvement through effective change management processes.

AutomotiveFinancial ServicesSales Automation

Responsibilities

Forge enduring, trust-based relationships with partners, delivering exceptional customer service

Collaborate with partners and business owners to comprehend their needs and refine project requests

Ensure contractual obligations to partners, such as routine reports, audits, due diligence, and risk assessments, are met

Define project requirements for partner approval and seamless handoff to other teams involved

Cultivate and nurture partner relationships through frequent communication

Manage and align partner priorities, ensuring clear understanding and adherence

Champion the voices of all stakeholders, promoting transparency in team progress and celebrating successes

Identify and escalate any issues or concerns to maintain thriving partner relationships

Demonstrate a deep understanding of multiple products and operational processes

Proactively identify areas for improvement and optimization

Qualification

Relationship managementProject managementCommunication skillsOrganizational skillsProblem-solving skillsTeam playerGoal-orientedTime management

Required

High School Diploma or GED required

Exceptional verbal and written communication skills: Ability to communicate confidently and effectively with diverse audiences, including management

Collaborative team player: Thrives in a high-functioning team environment, committed to collective success

Strong organizational and time management skills: Proficient in prioritization and setting clear expectations while managing multiple projects and deadlines

Thrives under time constraints: Demonstrates the ability to meet time-sensitive deliverables

Outstanding problem-solving skills: Proficient in asking pertinent questions and bridging gaps between partners and business teams

Passionate and goal-oriented: Enthusiastic about work and dedicated to not only meeting but exceeding goals

Preferred

Bachelor's degree or equivalent experience preferred

Benefits

Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.

Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

Gratitude is Green. We offer competitive pay across the organization, because, well... money matters!

Paid Time Off. Not just lip service: we work hard, to play hard ! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!