Bank OZK · 9 hours ago
Director Operations, Equipment Finance Group
Fort Smith, AR
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expBank OZK is a nationally recognized leader in financial services, dedicated to exceptional service and innovative technologies. The Director of Operations for the Equipment Finance Group will oversee loan operations, servicing, and collateral management, ensuring high service quality and compliance with regulations.
BankingFinanceFinancial Services
Responsibilities
Supervises team members, offering guidance, direction, and support; ensures team members are trained in and compliant with processes and procedures; monitors and evaluates performance and ensures timely completion of daily activities such as loan closing and onboarding, loan payments, escrow disbursements, wires, billing, daily reconciliations, and reporting
Partners effectively with management and other Bank personnel to assist in the closing, monitoring, and maintenance of the EFG loan portfolio
Recommends process and quality improvements to enhance efficiency, service, and risk management
Manages the coordination of various loan documentation and information prior to loan closing and manages new loan set up ensuring adherence to requirements per respective credit approval memos and credit agreements
Serves as first point of contact on all matters relating to the EFG lending services; researches and resolves issues as needed
Manages ongoing follow-up for collection and review of all required documentation and financial data as needed or as prescribed by their respective loan covenants and reporting requirements
Ensures data integrity and accuracy of the loan system at all times and is responsible for the completion of ongoing loan maintenance
Sets up, monitors, and trains new clients on reporting procedures and resolves reporting deficiencies or discrepancies; escalates issues as appropriate
Performs proactive monitoring, governance, risk identification and escalation responsibilities related to the EFG, and provides risk decisions commensurate with required policy, procedures, and regulations
Processes, examines, monitors, and reconciles client loan information with underlying collateral securing the transactions
Processes, posts, reconciles, and decisions loan advance requests, loan balances, and loan availability daily in accordance with credit policy and authority
Computes and reconciles collateral ineligibles and reserves in adherence to respective credit agreements
Executes applicable risk programs and controls, including effectively adhering to policies and procedures, appropriately fulfilling risk and compliance obligations, escalating and remediating issues effectively and timely, and making sound risk decisions
Qualification
Required
Bachelor's degree in finance, accounting, economics, business, or job-related field, or commensurate work experience over a like timeline, required
10+ years of work experience in commercial loan operations, loan servicing, or collateral management within a bank or financial institution, required
5+ years of management/supervisory experience required
Ability to identify challenges, navigate obstacles, and effectively drive the loan closing process
Ability to read, analyze and interpret financial reports and/or legal documents
Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills
Ability to communicate effectively both verbally and in writing including presentations and analysis
Ability to mentor, supervise and guide staff
Ability to manage multiple tasks with exacting deadlines while demonstrating flexibility in a continually changing environment
Comprehensive knowledge of loan operations and terminology including federal and state lending and compliance regulations
Ability to work effectively and collaboratively across functional and organizational groups and build business relationships to achieve the desired objectives of the Bank
Ability to utilize discretion and sound judgment in decision-making and maintain confidentiality
Skill in using computer and Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Benefits
Generous PTO
401(k) matching
Health, dental, vision (and pet!) insurance
Special perks and discounts
Company
Bank OZK
Bank OZK provides banking services including savings account, loans, debit, and agricultural lending.
1001-5000 employees
H1B Sponsorship
Bank OZK has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (13)
2023 (10)
2022 (21)
2021 (14)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-07-17IPO
Leadership Team
Eric Munson
Senior Vice President, government and institutional banking
Recent News
2026-01-16
2026-01-09
2026-01-07
Company data provided by crunchbase