United Veterinary Care · 1 month ago
Client Service Representative - Veterinary Receptionist
Peoria, IL
Full-time
Onsite
Entry Level
$15/hr - $15/hr
1+ years expUnited Veterinary Care is a partner hospital that values collaboration and kindness in pet health services. They are seeking a Client Service Representative to manage front desk operations, provide excellent customer service, and facilitate communication between clients and the veterinary team.
Health CareHospitalVeterinary
Responsibilities
Greet and welcome each visitor and assess their needs
Handle incoming phone calls/emails and determine the urgency
Perform client check-ins and check-outs, including reviewing invoices
Communicate visit expectations to clients, assist owners with pet management to minimize unsafe situations and client’s stress
Process and document financial transactions accurately
Schedule appointments based on client expectations, patient medical requirements and clinic needs
Manage emergency situations and walk-ins
Respond to online requests for products, prescriptions or client questions in a timely manner
Maintain cleanliness in the lobby areas, exam rooms, and general stocking of client or patient areas
Recommend products available to clients through our facilities
Qualification
Required
High School Diploma or GED required
Excellent communication skills and the ability to problem solve
Ability to handle stressful situations and prioritize tasks effectively
Team player, have patience and maintain a positive attitude
Must be able to lift up to 30 pounds
Preferred
At least one year of professional experience in a veterinary clinical setting (CSR, kennel attendant, vet assistant, other), preferred
Experience with Microsoft Office suite
Benefits
Paid time off-inclusive of sick, personal, and vacation
401K with company match
Medical, vision and dental insurance with multiple options
Complimentary Short-Term Disability
Complimentary Life Insurance
Company Sponsored Employee Assistance Program (Headspace)
Long Term Disability option
Progyny-Fertility and Family Building Support
Digital Physical Therapy & Musculoskeletal Programs
Team Member Discounts for Pet Care
Referral Bonus Program
DailyPay on Demand
Company
United Veterinary Care
United Veterinary Care is a animal hospitals providing a range of medical and surgical services.
1001-5000 employees
H1B Sponsorship
United Veterinary Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$23.77M2020-10-15Series Unknown· $5.1M
2020-01-29Series Unknown· $18.68M
2019-01-01Acquired
Leadership Team
Richard Roskell
Co-Founder & Chief Strategy Officer
Recent News
Company data provided by crunchbase