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BIC · 2 days ago

National Account Manager, Sam's Club

United States

Full-time

Remote

Senior Level

7+ years exp

BIC World is a community of brands dedicated to creating ingeniously simple and joyful products. The National Account Manager, Sam’s Club is responsible for maximizing long-term brand growth while delivering short-term volume, net sales, and profit objectives, serving as the primary customer contact and leading all aspects of customer strategy and negotiations.

AdvertisingConsumer GoodsManufacturingRetail

Responsibilities

Meet or exceed assigned sales, volume, and profit objectives

Accountable for Sam’s Club P&L, including forecasting, trade spend, and expense management

Manage BDF and promotional investments to deliver forecasted results while remaining within budget and policy guidelines

Forecast sales volume collaboratively with Supply Chain and Finance to ensure accurate demand planning and execution

Evaluate profit and volume implications of pricing, promotion, and assortment decisions for both the company and the customer

Develop and execute customer business plans that align short-term objectives with long-term growth strategies in partnership with the Business Development Team

Lead joint business planning sessions, line reviews, and performance reviews with Sam’s Club

Achieve distribution, pricing, shelving, and promotion objectives within assigned categories

Identify growth opportunities through assortment optimization, item rotation, innovation, and whitespace analysis

Build and maintain strong, long-term relationships with Sam’s Club merchandising, replenishment, and category leadership

Lead negotiations that achieve company volume and profit goals while conforming to internal policies and standards

Ensure customer performance meets or exceeds expectations across key merchandising fundamentals: distribution, pricing, shelf placement, and promotion

Serve as a trusted partner by proactively bringing insights, solutions, and recommendations to the customer

Communicate customer strategies, priorities, and needs clearly across the organization

Lead, organize, and influence internal and external teams to ensure timely and effective execution

Work closely with Supply Chain and Demand Planning teams to ensure forecasts are implemented and executed accurately

Partner with Marketing and Shopper Marketing to activate national initiatives and promotional strategies

Coordinate with third-party merchandising partners to support in-store execution

Leverage internal and external data to analyze performance and identify opportunities

Develop clear, compelling customer-facing presentations using cross-functional inputs

Translate insights into actionable plans that drive sustainable growth and improved execution

Qualification

Sales ManagementFinancial AcumenNegotiation SkillsConsumer Products ExperienceCross-Functional LeadershipPresentation SkillsCommunication SkillsStrategic ThinkingResults-Oriented Mindset