Ursus, Inc. · 2 months ago
Fleet Support Engineer
Austin, TX
Full-time
Onsite
Mid, Senior Level
$49/hr - $59/hr
4+ years expUrsus, Inc. is seeking a Fleet Support Engineer to join their Vehicle Development team. The role involves ensuring the operational uptime of the fleet by providing real-time support, conducting root cause analysis, and collaborating with cross-functional teams to improve vehicle performance and reliability.
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Responsibilities
Serve as the primary point of contact for real-time escalations for sensor-related fleet issues
Conduct in-depth root cause analysis through comprehensive log review to identify and resolve fleet issues
Develop, update, and maintain a comprehensive troubleshooting guide for technicians, incorporating newly diagnosed faults and their resolutions
Perform hardware bring-up and validation procedures for new sensor components (LiDAR, radar, cameras, etc.)
Design and implement diagnostic procedures to streamline future troubleshooting processes, with a focus on sensor calibration and data integrity
Historical review of vehicle/fleet data, including sensor data, identifying trends and issues
Collaborate with engineering design teams to enhance tooling and improve issue detection capabilities
Develop and implement effective countermeasures across the fleet to prevent recurring issues
Define and capture essential data points to validate issue resolution and measure the effectiveness of implemented solutions
Engage in cross-functional collaboration to drive continuous improvement in vehicle performance and reliability
Availability for overtime as needed, with advanced notice provided
Willingness to travel occasionally within the U.S. to support various operational locations
Qualification
Required
Minimum 4-6 years of relevant experience in transportation, aerospace, or autonomous vehicles, with a specific focus on perception systems and sensors
Bachelor's degree in Electrical Engineering or Computer Engineering
Experience with low/high voltage circuits, Unified Diagnostic Services (UDS), and how to safely troubleshoot
Understanding of hardware and software systems architecture, communications to support in an operations setting
Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drive specific resolution into single components
Self-starter, ability to build relationships across the company
Ability to comprehend schematics, electrical diagrams, connector end views/pinout
Pass a background check
Preferred
Experience with electric vehicle technology
Experience with remotely supporting vehicle troubleshooting
Knowledge of vehicle systems and diagnostics tools
Experience with Linux & Python-based programming systems for fleet-level data processing
Experience with software that interfaces with hardware
Familiarity with networking, TCP, and socket programming
Benefits
Medical
Dental
Vision
Commuter
401K benefits with company matching
Company
Ursus, Inc.
Ursus, Inc., has been recognized by Staffing Industry Analysts (SIA) for four consecutive years as the fastest-growing technical and creative staffing firm in the United States.
201-500 employees
H1B Sponsorship
Ursus, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$0.45M2017-12-20Angel· $0.1M
2016-01-14Angel· $0.35M
Leadership Team
Jon Beck
Founder & CEO
Company data provided by crunchbase