Contact Specialist jobs in United States
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Perdue Brandon Fielder Collins & Mott, LLP · 2 weeks ago

Contact Specialist

Perdue Brandon Fielder Collins & Mott, LLP is one of the oldest and largest law firms in Texas focused on government collection matters. They are seeking full-time Call Center Representatives to resolve delinquent accounts using outstanding communication and customer service skills.

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Responsibilities

Provide superb customer service
Handle incoming and outgoing calls
Research accounts to determine contact information for individuals and businesses
Document all actions taken on accounts
Meet weekly and monthly production objectives
Contribute to company-wide goals in a fast-paced team environment

Qualification

Customer service experienceMicrosoft Office proficiencyOffice experienceMultitaskingAttention to detailTeamworkCommunication skillsOrganizational skills

Required

High school diploma or equivalent
Previous office experience
Proficiency in Microsoft Office
Punctual and dependable
Ability to work well in a team environment
Strong written and verbal communication skills
Enjoy talking on the phone and understand good phone etiquette
Attentive to detail
Organized and able to meet deadlines
Ability to work under pressure and prioritize tasks
Ability to effectively multitask

Preferred

Customer service experience
Experience in a law office, collections environment, or tax office

Benefits

Medical
Vision
Dental
Life insurance
Long-term disability
Short-term disability
A generous paid time off (PTO) policy
Paid holidays
An HSA
An annual bonus
Room for growth

Company

Perdue Brandon Fielder Collins & Mott, LLP

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Perdue Brandon Fielder Collins & Mott‚ LLP is a law firm focused on providing government agencies delinquent collections services, school funding services and appraisal district representation.

Funding

Current Stage
Growth Stage

Leadership Team

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Alison Davis Callison
Partner
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Bill Pinkham
Partner
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Company data provided by crunchbase