Expedite Talent Solutions ยท 11 hours ago
US_East | Manufacturing & Process Engineer_L2
Bloomfield, NJ
Full-time
Onsite
Entry, Mid LevelExpedite Talent Solutions is seeking a TrakSYS Support Engineer responsible for providing technical support and maintenance for TrakSYS-based MES solutions. The role involves diagnosing system issues, supporting end users, and ensuring seamless MES operation across manufacturing environments.
IT ManagementProfessional ServicesWarehousing
Responsibilities
Provide Level 1 / Level 2 Support for TrakSYS MES application
Monitor system performance and ensure continuous up time
Identify root causes and coordinate fixes with development team, ERP team, WMS team, Infrastructure team, Network team or Vendor team and business users
Query and analyze TrakSYS SQL Server database table for investigation and resolve data-related discrepancies to maintain data accuracy
Troubleshoot TrakSYS integration issues with ERP (e.g., SAP), WMS (e.g., BlueYonder), and PLCs (e.g., KepServer OPC)
Troubleshoot TrakSYS configurations (e.g., Modules, Services and Workflows) and apply changes
Handle incident management and services requests through ticketing tools e.g., ServiceNow
Maintain support documentation, change logs, and knowledge base articles
Track SLAs, KPIs, and recurring issues for continuous improvement
Support scheduled maintenance, upgrades, and deployments
Qualification
Required
Hands on experience on TrakSYS MES (version 12 is a plus)
Understanding of TrakSYS architecture and core configurations
Knowledge of C#/.Net, JavaScript, HTML and CSS
Knowledge of SQL Server (queries, stored procedures)
Knowledge of IIS, Windows Server, and network basics
Strong analytical and problem-solving skills
Good communication skills
Company
Expedite Talent Solutions
Expedite Talent Solutions is a minority- and woman-owned firm delivering agile staffing, project outsourcing, and professional services to clients across the Healthcare, Commercial, and Public Sectors.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sandeep Singh
Associate Director / Sr. Client Partner
Company data provided by crunchbase