ID Projetos Educacionais · 10 hours ago
Systems Engineer Apprentice
Palm Harbor, FL
Part-time
Onsite
New GradID Projetos Educacionais is looking for a Systems Engineer Apprentice to support their mission by working with teams to design, engineer, build, and implement solutions for remote clients. The apprentice will assist in data center and systems support, primarily focused on a Software as a Service (SaaS) environment, while gaining hands-on experience under the guidance of senior engineers.
Management Consulting
Responsibilities
Assist with the support and maintenance of Windows Server environments (2019/2022/2025) under the guidance of senior engineers
Help perform basic administrative tasks in SaaS hosting environment
Support Active Directory (AD) tasks such as user accounts, group membership, and basic Group Policy changes
Assist with Domain Name System (DNS) updates and troubleshooting following documented procedures
Learn and assist with basic PowerShell scripts for automation and system tasks
Help support file and print services, including FTP and SFTP environments
Assist with monitoring and basic support of storage systems
Participate in disaster recovery testing activities and documentation
Assist with creating and maintaining virtual machines, templates, and snapshots in VMware environments
Use monitoring tools to observe system health and report issues
Assist with security tasks, and system hardening under supervision
Help with hardware troubleshooting and data center support tasks as needed
Learn and apply basic networking concepts including TCP/UDP fundamentals
Qualification
Required
Minimum high school graduate; General Education Development (GED)
Knowledge in flowcharting and diagram design
Fluent in Word, Excel, PowerPoint, and Visio applications
Customer service skills
Strong communication skills, both written and verbal
Ability to multitask, prioritize and remain cool under pressure
Strong analytical skills (i.e., technical and non-technical problem solving skills)
Must be a team player and self-starter
Critical thinking, observation and reasoning abilities
Willing to work onsite at GSI's headquarters in Palm Harbor, Florida daily
Willing to work irregular hours as needed
On-call rotation duty
Conduct after-hour maintenance and troubleshooting as required (nights and weekends)
Willing to accept various projects and tasks as needed
Sitting for long periods of time
Ability to lift 50 pounds
Preferred
Two-year college degree in IT preferred
Company
ID Projetos Educacionais
ID Projetos Educacionais foi uma empresa pioneira no Brasil nas áreas de educação por internet e educação corporativa.
Founded in 2001
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase