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The US Oncology Network · 5 hours ago

Office Manager

Spokane, WA

Full-time

Onsite

Senior Level

$80K/yr - $115K/yr

7+ years exp

The US Oncology Network is focused on operational excellence in oncology practices, and they are seeking an Office Manager to oversee daily operations at a practice location. The role involves managing both business and front office functions, ensuring compliance with regulations, and supervising non-clinical staff.

CommunitiesHealth CareMedicalOncologyTest and Measurement

Responsibilities

Oversees the daily activities of the business office, including patient billing, collections, reimbursement, and computer operations

Oversees daily activities of the front office, including scheduling, reception, and insurance authorization/verification

Implements reimbursement policies and procedures and assists with policy development as appropriate

Ensures all business office activities are conducted to maximize reimbursement and efficiency in accordance with all federal, state, and local laws and regulations

Directs the preparation of monthly reimbursement and financial reports for the business office

Coordinates office procedures between the front office, business office, and clinical teams to ensure smooth information flow and communication

Implements systems (both manual and computerized) to support office activities based on business needs

Ensures adherence to company Human Resources policies

Recruits, hires, and trains all business, front office, and support staff

Recommends merit increases, promotions, and disciplinary actions

Provides assistance and coverage for business and front office functions as needed

Oversees daily administrative and office management activities, including procurement and storage of office supplies, facilities management, office machines, and equipment maintenance

Works with vendors and suppliers as needed

Maintains storage of all medical records and office files

Plans and allocates office space and resources

Ensures compliance with company structure, mission statement, and policies and procedures, as well as all applicable federal, state, and local laws and regulations directing the oversight of medical office procedures

Directly supervises all non-clinical office staff, including business office, front office, and administrative support personnel