ConcordRENTS - Concord Management ยท 1 day ago
Resident Maintenance Manager II
WaterVue at Longwood - Longwood, FL 32750
Full-time
Onsite
Senior Level
$26/hr - $28/hr
5+ years expConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. The Resident Maintenance Manager II will ensure the condition of amenities and apartment homes meets high standards, manage maintenance staff, and maintain community curb appeal while addressing residents' needs with exceptional customer service.
Property ManagementReal EstateRental
Responsibilities
Works from policies, standards, schedules, service requests, logs, contracts, warrantees, and instructions
Interviews, selects, recommends hire, trains, and supervises Maintenance Department staff. Provides for safety instruction, equipment, and devices and ensures that employees are aware of safety and quality standards. Provides operational training and technical direction and assists staff in the investigation and resolution of problems. Assigns and checks work. Evaluates performance and provides counseling and coaching to employees. Recommends, initiates and documents disciplinary measures as required. Monitors and records attendance and authorizes time cards. Initiates personnel actions, such as promotions, transfers, and terminations. Maintains harmonious employee/employer relations
Participates in annual planning, recommends maintenance budget levels and related capital equipment purchases, and responds to inquiries or provides documentation in response to related inquiries. Works with Community Director to select and negotiate with local vendors and contractors
Establishes maintenance and preventive maintenance schedules and routines in keeping with overall company policy to meet requirements of standards. Establishes and modifies priorities to suit changing conditions, and makes individual assignments based on the skill and availability of staff and monitors results
Tracks and determines the status of service requests in computer system and closes records for completed orders. Investigates and resolves issues where service orders are past due in computer system
Ensures that maintenance related documentation is current and accurate, including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire, compactor, and pool logs ensuring that records are current and meet requirements. Checks warranty information and ensures that repairs performed meet with warranty requirements. Contacts vendors as required to resolve outstanding issues
Monitors inventories of parts, supplies, and materials, places orders ensuring that inventories meet prescribed levels. Ensures that parts, materials and supplies are properly stored and that shop is maintained in safe and orderly condition
Monitors the effectiveness of move-in and move-out inspections and conducts and documents inspections and orients new residents to the operation of units in apartments and respond to questions, as required
Participates in and monitors maintenance activities involving response to service requests, painting or general maintenance of grounds, snow and ice removal, pool, amenities, club house and apartment homes, as well as apartment home housekeeping and preventive maintenance. Arranges for the movement and installation of equipment and furnishings within offices and common or amenity areas
Responds to reports of unusual or escalated repair or maintenance issues. Determines repair, material, and supply requirements and performs any range of repairs involving mechanical, electrical, plumbing or HVAC systems or units. Determines the need for outside contractors and negotiates and schedules related assignments, monitoring progress and results
Arranges for, implements and participates in any range of special projects to install or repair items to increase the aesthetics, safety, or quality of the property
Maintains property grounds and facilities and resolves safety hazards, property damage, or unsightly conditions. Reports unusual or serious problems to management
Prepares any range of periodic or special reports and data relating to maintenance activities and statistics
Available for on call duty, nights and weekend work
As an On Site (Resident) Maintenance Manager II, the team member agrees to perform the additional applicable functions: One additional week of on-call support per month. One additional weekend of performing swimming pool maintenance per month and completing the required pool inspections. During the weekends that Resident is on-call or is responsible for the swimming pool, they must access the compactor area no later than noon each day to place any items in the compactor that are surrounding the area and complete the compactor inspection. Respond as the first contact for Fire / Burglar Alarms and Hurricane Response. In the event of a hurricane, responsible to complete the Initial Post Hurricane Damage Assessment. At a minimum, during the additional week that the team member is on call, they are responsible to perform the light inspection at the community. At the discretion of the Community Director, the team member may be required to complete the light inspection for additional weeks
Qualification
Required
High School Diploma or GED Equivalent required
Over five years required to be fully familiar with required techniques, equipment, systems, documentation, monitoring the work of others, and work routines
Applied trades training on a particular or specialized occupation, requiring knowledge of mechanics, electrical systems, HVAC systems, and plumbing
Ability to speak, read and write English for safety and productivity reasons
A Certified Pool Operator (CPO) certification may be required to service pools
Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications
Benefits
Rental discounts ranging from 20% to 50% at participating communities for select team members.
A rich 401-K program that includes a company match of up to $5,250 per year.
Company
ConcordRENTS - Concord Management
Join ConcordRENTS to advance your career while enjoying industry-leading starting wages.
501-1000 employees
H1B Sponsorship
ConcordRENTS - Concord Management has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (3)
Funding
Current Stage
Late StageLeadership Team
E
Ed Kleiman
CEO
Company data provided by crunchbase